General Manager
PetSuites
General Manager, Pet Resorts, National Veterinary Associates (NVA) Are you a proven leader who knows how to drive revenue, develop high-performing teams, and deliver exceptional guest experiences? We are looking for a General Manager to take full ownership of resort performance - from sales growth and EBITDA to team development, operational excellence, and community presence. This is not a desk role. This is a hands-on business leadership position. Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We compete in an $8B+ and rapidly growing industry as pet parents continue to invest in premium care for their family members. Our mission is simple:
Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members. The Role: Business Leader & Culture Driver As General Manager, you are the CEO of your resort. You are responsible for:
Work schedule
Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members. The Role: Business Leader & Culture Driver As General Manager, you are the CEO of your resort. You are responsible for:
- Achieving revenue and EBITDA goals
- Building and developing a strong leadership team
- Creating a sales-driven, service-focused culture
- Delivering operational excellence and pet safety
- Growing your presence in the local market
- You own the results - and the strategy to achieve them.
- Full P&L accountability
- Data-driven action planning to achieve budget and growth targets
- Labor, expense, and productivity management
- KPI analysis (leads, conversion, occupancy, average ticket, retention)
- Execution of corporate and local marketing strategies
- Build a proactive lead generation strategy
- Drive tours, memberships, and service utilization
- Develop community partnerships and referral sources
- Champion a resort-wide selling culture
- Analyze performance and adjust strategy to maximize growth
- Hire, develop, and retain high-performing leaders and team members
- Coach your Resort Manager and Shift Leads to own their departments
- Create a culture of accountability, engagement, and recognition
- Deliver consistent performance management and feedback
- Maintain a strong staffing pipeline
- Set and uphold the standard for client service and pet safety
- Personally step in to resolve high-level guest concerns
- Ensure the resort consistently delivers brand excellence
- Maintain facility, safety, and sanitation standards
- Ensure compliance with all company policies and procedures
- Lead by example as Manager on Duty each week
- Drive execution of audits, checklists, and action plans
- We are seeking a leader who is:
- Financially and operationally driven
- A strong people developer and culture builder
- Comfortable holding a team accountable to high standards
- Sales-minded and growth-focused
- Data-driven and action-oriented
- Active and visible on the floor
- 3-5+ years of management with P&L responsibility
- Proven success in driving revenue and developing teams
- Experience in hospitality, retail, restaurant, veterinary, or multi-service environments preferred
- Work a flexible schedule including weekends and holidays
- Be physically active in a fast-paced resort environment
- Transport a pet in case of emergency
- Competitive salary: ($Salary Range)
- Medical, Dental, Vision
- 401(k) with employer match
- HSA & FSA options
- Short-term & long-term disability, Accident, hospital
- indemnity, and critical illness plans
- Career growth within a rapidly expanding company
- A workplace where pets are part of the family
Work schedule
- Monday to Friday
- Weekend availability
- Holidays
- Bonus pay
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k)
- 401(k) matching
- Paid training
- Employee discount
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the General Manager in Grove City, OH vacancy
- ...serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas...SuggestedLocal area
$20 per hour
...Dental, Vision Insurance ~401k with company match ~ Paid Time Off (PTO) ~ Opportunities for advancement! Assistant General Manager Gilligan Company's success is due to our incredibly talented people! If you're ready to take your career to the next...SuggestedCasual workLocal areaImmediate startFlexible hoursNight shiftWeekend work$52.42k - $61.59k
...Assistant General Manager Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS & BENEFITS: ~ Competitive pay from $52420 per year - 61590 / year plus cash incentives ~ Employee discounts and free...SuggestedLocal areaFlexible hoursShift work- ...over their unique responsibilities. What can you add to this dynamic team? We hope to hear from you today. As the Assistant General Manager, you will be assigned to assist the General Manager in the operation of the hotel as efficiently as possible. To hire and/or...Suggested
- ...people are the foundation of our very successful company. We hire managers with the talent, integrity, and passion to promote our Caring... ...also to achieve their professional and personal goals. As a General Manager, you are responsible for "Making Pleasurable Dining Affordable...SuggestedCasual workRelocation
- ...people are the foundation of our very successful company. We hire managers with the talent, integrity, and passion to promote our Caring... ...also to achieve their professional and personal goals. As a General Manager, you are responsible for "Making Pleasurable Dining Affordable...Casual workRelocation
$55k - $65k
...Job Description General Manager, Pet Resorts (NVA) If you're a strong people leader who loves pets and thrives in fast-paced operations, this is a great opportunity to run a high-impact business, build an engaged team, and deliver exceptional experiences for...Full timeTemporary workWork at officeLocal areaLong distanceShift workAfternoon shift- ...You May Know Us As The Brand With Roast Beef And Curly Fries – But We Are Also Crafting Incredible Career Opportunities. As a General Manager, You Could Be The One Helping Your Restaurant Management Team And Team Members To Success. You! And You’re In The Right Place If...Weekly payCasual workLocal areaShift work
- ...Burger King General Manager The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales...Hourly payImmediate startAll shiftsFlexible hoursShift workWeekend workAfternoon shift
$70k
...great value. Our Founder, Bob Evans, was all about growing good…join us at Bob Evans and be an integral part … Where Good Grows. General Manager Responsibilities The position of General Manager is a fast‑paced role that manages the daily operations and staff of the...Hourly payCasual workLocal areaFlexible hoursShift workWeekend work- ...and our communities. E ngagement - We foster a fun, energizing, and engaging place to work. Job Summary The General Manager contributes to the success of Applebee's through the direction and control of restaurant operations to ensure a positive guest...Casual workMonday to FridayShift workWeekend work
- ...Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.” Restaurant General Manager At Taco Bell, we're hungry for Mas. Mas Heart, Mas Flavor and Mas Value. If you want Mas in your life read on! Think About it....
- ...they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!)....
$62.9k - $73.91k
Join to apply for the General Manager role at McDonald's Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Perks & Benefits Competitive pay from $62,900 per year - $73,905 / year plus cash incentives Employee...Full timeFlexible hours$80k - $145k
...customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a General Manager: As a General Manager, you'll lead your team to success by providing exceptional customer service, achieving sales and profit...Weekly payLocal area$62.9k - $73.91k
A global fast-food chain is seeking a General Manager to oversee restaurant operations in Grove City, Ohio. The successful candidate will lead a team, ensure excellent customer service, and maintain high food safety standards. They should have a passion for service, experience...- Golden Corral is seeking a General Manager to lead daily operations, drive financial results, and uphold our Caring Culture. You will oversee service quality, food standards, and team development in a fast-paced, family-friendly setting. The role requires a strong management...Relocation
- A leading quick service restaurant chain is seeking a Restaurant General Manager in Grove City, Ohio. You will oversee restaurant operations, ensure customer satisfaction, and manage profit & loss responsibilities. The ideal candidate has a background in operational management...
$7.25 - $11.25 per hour
...Job Description Job Description Little Caesars General Manager Job Posting: Little Caesars General Manager – Leading Operational Success Position: General Manager Company: Sizzling Platter LLC Location: Grove City , OH Job Type: Full-Time FLSA...Hourly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftDay shift- Hoogland Restaurant Group seeks a General Manager for Marco’s Pizza in Grove City, OH. You will lead a team to deliver top quality food and exceptional guest service while controlling costs and driving sales growth. Relocation may be required to support our expanding network...Relocation
- Arby's is seeking a General Manager in Grove City, Ohio, to lead the restaurant's operations and team. The ideal candidate will have at least one year of restaurant or retail management experience, strong customer service skills, and be eligible to work in the U.S. This...
- ...like they want to be treated. Responsibilities: Supervise and coordinate all daily activities Maintain location PNL and manage restaurant accordingly Oversee guest services and resolve issues Train and manage personnel Create and adjust staff...Full time
- ...Assistant General Manager The Assistant General Manager supports the Restaurant General Manager by running great work shifts and meeting company standards. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to...Shift work
- ...Restaurant General Manager The Restaurant General Manager is the leader of the team who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of the entire restaurant and building a strong team that...Shift work
$18 per hour
...Vision Insurance 401k with company match Paid Time Off (PTO) Opportunities for advancement! Overview An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant...Immediate startAll shiftsShift work$21.05 - $28.05 per hour
...multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating...Full timeFlexible hoursNight shiftEarly shift- ...General Manager Columbus' Original Street Pizza is casting for a General Manager! We're looking for spirited, energetic people who want to work hard, work together and always serve up experience. Do you have style and swagger? Do you want to work in an...Flexible hoursNight shift
- ...opportunity to help us cultivate an environment and culture where our team members can develop and flourish. Job Summary The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and...Casual workShift work
$80k - $120k
...business plan for area of responsibility by communicating goals and managing staffing and scheduling assigning duties and coordinating... ...electrical systems air compressors ammonia refrigeration equipment general building repairs and monitoring and ensuring compliance with...Full timeTemporary workPart timeWork at officeLocal area$62.9k - $73.91k
...General Manager Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS & BENEFITS: ~ Competitive pay from $62900 per year - 73905 / year plus cash incentives ~ Employee discounts and free meals...Local areaFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager. Be the first to apply!
Related searches
- hvac general manager Grove City, OH
- general manager fast food Grove City, OH
- general manager food Grove City, OH
- general manager fitness Grove City, OH
- general manager mine Grove City, OH
- general manager in training retail Grove City, OH
- mcdonald general manager Grove City, OH
- general manager Grove City, OH
- general manager aviation Grove City, OH
- general manager in training Grove City, OH


