Guest Experience & Marketing Assistant (Part Time) | Weekends Off | Covington

Guest Experience & Marketing Assistant (Part Time)

Are you a people person with a creative side? We are looking for a versatile Guest Experience & Marketing Assistant who thrives in a dynamic environment. In this unique role, you will be the face of our shop, ensuring our guests feel comfortable and cared for—both in our inviting waiting area and while safely chauffeuring them to and from their destinations in our company shuttle. When you aren't on the road taking care of our guests, you will be helping us grow our community presence through social media and local events. If you love hospitality, enjoy variety in your workday, and have a knack for digital marketing, this is the perfect fit for you!

Responsibilities include, but are not limited to:

• Warmly greeting guests upon arrival and assisting with the initial check-in process
• Ensuring the guest waiting area remains pristine, welcoming, and fully stocked with refreshments
• Providing a safe, friendly, and top-tier shuttle service for our valued guests to and from their destinations in our company-owned vehicle
• Creating engaging digital content (photos, videos, and text) for our social media pages to highlight our shop culture, services, and community involvement
• Planning and executing small, on-site shop events, including purchasing supplies, setting up decorations, and acting as the primary hospitality host
• Assisting the front desk and service advisors with administrative or hospitality tasks as needed
• Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
• Following all safety policies and procedures while operating the company vehicle
• Other duties as assigned

Qualifications:

• Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guest
• Valid state driver's license
• Meet required insurance driving record parameters
• Enjoy a fast-paced environment and a team mentality (we work hard but like to have fun doing it)!
• Proficient with Microsoft Office Suite or related software

How You'll Spend Your Day:

• 50% Guest Greeting & Shuttle Driving: Being the friendly face of our shop, checking in guests, and providing top-tier shuttle service.
• 30% Hospitality & Event Execution: Keeping our waiting area pristine, stocking refreshments, and bringing creative ideas to life for local shop events.
• 20% Social Media Marketing: Creating engaging digital content (photos, videos, and stories) to showcase our unique shop culture.

Physical Requirements:

• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
• The employee is occasionally required to balance, stoop, kneel, and/or crouch
• The employee must occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
• Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.

• Applicants will drive our branded shuttle vehicle for this position.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.