Bingo Supervisor

Job Requirements

Salary Range: $42,000- 53,000 yearly

Must be able to work both Day/Swing shifts

Step into the dynamic world of Bingo as our Supervisor! From training our team to ensuring seamless operations and handling cash transactions with finesse, you'll be at the heart of the action. Dive into the colorful world of bingo, balancing books, and ensuring compliance. With your passion for excitement and teamwork, you'll create unforgettable experiences for our patrons, alongside the Bingo Shift Manager. Join us and let the fun begin at Bingo Central!

What does a Bingo Supervisor do?

• Ensures that each session is adequately staffed with Bingo Callers, Bingo Service Rep Is and Bingo Service Rep IIs.
• Takes responsibility for ensuring Team Members are trained and developed in Bingo Operations and monitors business flow to develop efficient training, break and monthly shift schedules.
• Maintains frequent communication with all work areas to ensure efficiency, performance standards and superior guest service.
• Maintains thorough knowledge of Bingo Operations internal functions, controls and software updates.
• Portrays themselves as a positive role model for the Bingo team. Practices the highest standards of integrity and honesty and sets high ethical standards; while promoting a fun and inviting atmosphere for both team members and players.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Work Experience

To be successful as a Bingo Supervisor, you'll need:

• High School Diploma or High School Equivalency Diploma required. College degree is preferred.
• Two years of experience in Bingo Operations or gaming is required.
• Previous supervisory experience preferred.
• Above average verbal and written communication skills required.
• Must possess outstanding guest service skills.
• Previous money handling experience with basic math skills required.
• Must possess computer skills with a working knowledge of Microsoft Office; including Word and Excel.
• Ability to organize/prioritize and complete multiple tasks simultaneously.
• Ability to make decisions in a fast-paced environment and accommodate a flexible work schedule.
• Ability to stand/walk for long periods of time and lift up to 41 - 50 pounds.

What we value:

• Positivity - Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities - We offer a successful journey, including hands-on training and support to advance your career.
• Empowerment - We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits

Why choose Turning Stone Enterprises?

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!