Assistant Manager

Job Detail

Candidate must be invested in the store's growth, sales, awareness of employee satisfaction, display a self-starter attitude, and exemplify expert communication skills. Our tightly knit employees all work as a team and our managers lead the pack! Working for a family owned, small company allows you to make a real impact on the business and easily track the progress of your efforts. We need a team leader to assist the Store Manager in carrying out our desire to always improve.

Requirements

• Availability to work on a full time basis throughout holidays and black-out periods.
• Organization, time management, creativity, and a strong passion for fashion is a MUST.
• Excellent customer service skills, as well as strong knowledge of the brands we carry and trends. Highly motivated to sell and lead by example.
• Open availability and flexibility to work nights and weekends, including opening and closing shifts to meet the needs of the business.
• Leadership skills must be inherent and natural.
• 2 years in luxury retail

Assisting the Manager in the following tasks as assignments may be asked of you:

• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintain store staff by recruiting, selecting, orienting, and training employees.
• Maintain store staff effectiveness by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Conduct performance reviews on a quarterly basis.
• Awareness of busiest days of the year, this is when you are most needed and plan yourself accordingly.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Works with HQ staff to maintain an enticing product offering via regular feedback. Works to determine additional needed sales and promotions.
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Develops an atmosphere of trust and respect among staff which results in positive morale.
• Generate Ideas for events, promotions, employee spiffs, and customer engagement.
• Perform on boarding for new employees and provide HR with any new information that arises for an employee.
• Communicate to HQ on store updates, event turnouts, employee issues and successes on a regular basis via Weekly Recap Form.