IT Field Services Technician - Iowa Falls, IA

Field Services Technician

Manage all physical aspects of alarm/low voltage systems, internet communications, and other miscellaneous on farm technologies at production sites while working directly with office IT staff and production personnel to ensure these systems are up and running optimally at all times.

Install and maintain alarm/low voltage systems at sites.

Install and maintain internet communications at sites.

Perform preventative maintenance of these systems at sites.

Communicate and collaborate with other field technicians.

Communicate and collaborate with sites and end users.

Maintain ticket system queue in timely manner.

Acting in solving problems while exhibiting judgement and a systematic approach to decision making.

Identifying the important dimensions of a problem, determining potential causes, obtain relevant information, and specify alternate solutions that result in effectiveness.

Influencing the actions and opinions of others in desired direction; to exhibit judgement in leading others to worthwhile objectives.

Creating positive energy in both individuals and groups to build high morale and group commitments to goals and objectives.

Establishing and pursing specific courses of action for self and/or groups by organizing and prioritizing tasks.

Demonstrating sound time-management skills by effectively and efficiently organizing, prioritizing, and completing multiple assignments in a timely manner.

Able to interpret verbal and nonverbal behavior, to develop accurate understanding of others needs, values, and opinions.

Continually seek and accept opportunities for personal and professional growth.

Perform other duties as assigned by supervisor.

We believe in doing the right thing every day, operating with character and integrity, and being stewards of our resource by committing to:

Our Animals

Our People

Our Environment

Our Community

The core values of an organization are those values we hold which form the foundation on which we perform work and conduct ourselves. We expect all leaders, managers, and employees to demonstrate, foster and promote:

Respect: We treat people with respect regardless of personal opinions or differing backgrounds, and no one within the organization is more or less important than anyone else

Accountability: We hold ourselves accountable for completing our job responsibilities and following through on our commitments. We encompass our ability to recognize our own strengths and areas for improvement as well as accept responsibility for the performance and actions of ourselves and our teams without blaming others.

Good Decision-Making: We are expected to continuously improve processes, attain results, and create efficiencies to achieve our mission while solving problems based on a combination of factual information, analysis, wisdom, and experience.

Flexibility: We must react to changing circumstances, ambiguity and uncertainty with confidence, openness, positive energy, and optimism.

Adhere to Iowa Select Farms bio-security policy at all times which includes reporting any violations or concerns to management team

Adhere to Iowa Select Farms animal wellbeing policy at all times and partner with the Health and Care team in a timely manner if an incident occurs

Compliance with Iowa Select Farms safety policies and procedures

To maintain biosecurity standards, employees working on a farm are prohibited from cohabitating with employees from other production departments or support teams that access farms other than those assigned to their department.

The environment of this position will change daily pending weekly schedule

This position will have duties in all facilities of Iowa Select Farms so employee will need to be comfortable working in and being exposed to all facility environments

This position may require some tasks to be performed in outside weather conditions.

The noise level in the work environment and job sites can be loud.

While performing the duties of the job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibrations.

The environment you will be working will have nuisance levels of gasses and dust, particularly in the winter months

Required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear.

Ability to lift or move up to 50 pounds and occasionally lift or move up to 100 pound with assistance

Ability to climb ladders and work on roofs safely up to 9 feet in height.

The employee must have the ability to sit for long periods of time and to maintain focus on projects such as computer screens or working with an employee locally or via phone.

This is an on-site position requiring all daily job duties to be performed in person at designated Iowa Select Farms locations, including office, warehouse, and farm sites, based on business needs and company policy.

This is a full-time position that will require a minimum of 40 hours per week

Expected days and hours of operation include day-shift hours Monday-Fridays

Occasional evening hours and weekend work may be required as job duties demand

Additional availability may be required during staffing challenges

Regular travel will be required for this position which entails the utilization of a company vehicle

Bilingual in English and Spanish, with fluency in both written and verbal communication is preferred but not required.

2+ years of successful related experience

Low Voltage systems

Digital Multi-meters

Basic knowledge of electrical components such as breakers, relays, switches, and other control devices

Basic knowledge in network devices Network point to point devices, modems, cameras, switches, routers, and UPS systems

Basic knowledge needed to install, replace and troubleshoot fleet GPS tracking units.

Ability to utilize Microsoft office, specifically Excel and Word

Willingness to train on use of underground wiring locater and trencher for the installation of underground wire

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Additional duties, responsibilities, and activities may be assigned or changed at any time with or without notice.