Retail Specialist
Liganova
JOIN US Drive the future of brand experience in our Mercedes-Benz Studio Los Angeles: We are looking for a Retail Specialist to engage our community, host on-site visitors, and bring automotive innovation to life.
Use your passion for hospitality and customer service to create moments that inspire - we look forward to meeting you! PLEASE NOTE: This is an active, fully in-person role at our Los Angeles studio requiring physical presence at our Beverly Hills Studio (this is not a remote or office-based administrative position).
Team Leader People
About us LIGANOVA is a leading company for seamless brand & retail experiences.
We are driven by the interaction of people, brands and products in physical and digital connected spaces. We always think next, embrace sustainability, love innovation & live the Zeitgeist.
For three decades we have worked with the most influential global companies & brands on the cutting edge.
Use your passion for hospitality and customer service to create moments that inspire - we look forward to meeting you! PLEASE NOTE: This is an active, fully in-person role at our Los Angeles studio requiring physical presence at our Beverly Hills Studio (this is not a remote or office-based administrative position).
- Schedule: Standard workdays are Wednesday through Sunday. Flexibility is required, as schedules may adjust slightly to support special evening events or brand activations.
- Terms: Benefits, PTO, and compensation will be discussed during the hiring process. Valid US work authorization is required (no visa sponsorship).
- Customer Experience: Represent Mercedes-Benz through high-touch interactions, guiding visitors through our vehicles, interactive exhibits, merchandise area, and premium services.
- Guest Engagement: Create personalized customer journeys by welcoming visitors, answering questions about the vehicles, merchandise and general Studio, and resolving inquiries with an exceptional level of hospitality.
- Studio Operations: Assist with event execution, oversee daily venue presentation, and ensure the physical space consistently reflects luxury brand standards.
- Customer Insights: Capture visitor feedback to help identify new opportunities for enhancing the overall brand experience.
- 1-3 years of experience in retail, hospitality, customer service, product expert or brand ambassador roles (a background in luxury or automotive environments is a plus)
- Deep passion for the automotive industry, customer service and premium brand experiences
- Excellent communication skills with a strong focus on service and guest-first mindset
- Hands-on, confident, and proactive attitude with schedule flexibility for weekend coverage and occasional evening events
- Full fluency in English; additional languages are a plus
- PIONEERING IMPACT: Shape a next-generation automotive brand within a high-visibility, premium environment.
- GLOBAL COLLABORATION: Work within a dynamic, international network alongside diverse cross-functional teams.
- TEAM & CULTURE: Collaborative environment with a strong focus on service excellence.
Team Leader People
About us LIGANOVA is a leading company for seamless brand & retail experiences.
We are driven by the interaction of people, brands and products in physical and digital connected spaces. We always think next, embrace sustainability, love innovation & live the Zeitgeist.
For three decades we have worked with the most influential global companies & brands on the cutting edge.
Vacancy posted 19 hours ago
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