Customer Service Manager

HGM Glass is a family-owned residential and small commercial custom glass company serving customers with high-quality glass, mirror, shower doors, and glazing solutions. We are seeking a highly organized, customer-focused professional to serve as the central point of communication for incoming customer inquiries, office coordination, and operational support.This position plays a critical role in creating a positive customer experience while helping coordinate communication between customers, sales staff, production, and installation teams. The ideal candidate is detail-oriented, personable, proactive, and comfortable managing multiple responsibilities in a fast-paced environment.