Principal Aircraft CS Leader, Critical Accounts
Shield AI
Shield AI is seeking a Principal, Customer Success to establish and lead the Aircraft Division Customer Success function and own the Critical Accounts Program for V-BAT and X-BAT customers. This leader will ensure customers achieve mission value, operational readiness, adoption, and long-term success across the full customer lifecycle. The role combines team leadership and executive account governance, with a focus on repeatable customer rhythms, rapid escalation handling, and strategic risk #J-18808-Ljbffr Shield AI
Vacancy posted 1 day ago
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