General Manager, USCAN - US Central East

Illumina General Manager, USCAN Central East

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary

The General Manager, USCAN Central East will be the face of the Illumina organization, setting out the strategic direction of the Central East sub-region and ensuring alignment of the different Illumina functions.

A strategic, empowered leader who can drive the success of our business to support our local markets with local resourcing to maximize market opportunities. This leader is responsible for all customers within the geography across all customer segments. This leader will be one of five General Managers driving Illumina's business in the US and Canada.

Key Relationships

• Reports to: USCAN Head of Region
• Direct reports: 6 District Sales Managers, 1 Inside Sales Manager, 1 Sequencing Specialist Manager, and 1 Corporate Accounts Sales Lead
• This leader will be part of the USCAN Commercial Leadership Team.

Key Measures of Success

• Revenue attainment
• Top line market growth
• Margin expansion
• P&L responsibilities
• Aggregated strategic growth plans and execution against them
• Employee satisfaction across all commercial functions
• Customer satisfaction

Key Responsibilities

• Leads a US geography with multiple states through a team of direct customer-facing functions: district sales, inside sales, corporate account sales, and sequencing specialists
• Responsible for aligning and leveraging execution resources across commercial functions to maximize market adoption and success
• Responsible for attainment of financial and strategic goals for the business within the geography in support of the company's overall financial and strategic objectives
• Drive accelerated and consistent revenue growth and market penetration in both life sciences and clinical market business
• Lead and drive the genomics ecosystem within region by being responsible for developing commercial plans for advancing the company's products and/or services to meet market demands within the geographic area of responsibility, working within the general financial plans provided by global commercial management and cross-functional counterparts
• Within the geography, directs the sales of the organization's products or services and develops the country/region's go-to-market strategy in partnership with marketing and recasts sales volumes
• Has P&L responsibilities to decide on customer-facing resources to drive business
• Works closely with global and other regional counterparts on critical strategic matters and business issues such as competitive positioning, new product launches, new product/solutions investments and governance for 'global' customers that span region
• Build Illumina brand in region
• Develop and ensure execution against KOL and government strategy for the geography. Partnerships are key
• Able to engage meaningfully with government and key industry leaders
• Shape the Illumina's view on new market opportunities for the region
• Identify, recruit, and retain top-notch talent that will drive the company's success, creating advancement opportunities and deepening a strong talent development culture that produces outstanding talent needed to sustain a growing enterprise. Ensure a leadership team reporting to them that can do the same to ensure we are cultivating the breadth and depth of leadership talent needed
• Build a high-performance culture; ensure the organization is built with scalability and operational excellence in mind
• Lead their geography with utmost integrity, modeling professionalism and ethical business and personal conduct always to ensure a full company compliance culture and safeguard the interest of Illumina and its shareholders

Critical Leadership Capabilities

Strategic Thinking

• A demonstrated ability to develop, manage, and when appropriate, alter a company's market position to gain and maintain industry leadership in a rapidly changing environment through the synthesis of market trends, customer/partner requirements, competitive pressures, regulatory changes, and scientific and technical innovation.
• Strategic and creative thinker with demonstrated problem solving experience to ensure seamless transition from strategic plan to operational execution.

Execution-Oriented

• A leader that consistently delivers financial and operational performance in a dynamic and challenging environment.
• Develop a comprehensive operating plan that aligns functions and drives/delivers results, gain the buy-in of key stakeholders, manage the business to the achieve or exceed the plan, communicate the goals of the operating plan broadly to the team, and make the difficult decisions quickly to ensure fulfillment of operational and financial goals and commitments.

Team Leadership

• Evidence of the ability to create and inspire high-performance teams is sought in the ideal candidate with the ability to make and influence all key talent decisions.
• Cross-functional leadership and experience in other functions will enable the candidate to reinforce the performance-driven team culture, articulate the strategy to ensure the seamless execution, develop and motivate the team, and instill growth mindset to the team.

Other personal attributes

• Excellent communication, collaboration and interpersonal skills and is the type of individual who engenders trust and commitment from key stakeholders within and outside an organization
• Demonstrated experience in being able to manage and navigate the matrix environment
• Is a people leader and an outgoing individual characterized by others as being influential and exhibiting a high level of integrity. They can also balance this with the ability to remain focused on milestones and objectives whilst being a good ambassador to the corporate/global functions
• Demonstrates reputation for integrity and strong personal and professional ethics in all dealings, including strong executive presence
• Is a "hands-on" individual with the ability to roll up their sleeves to make things happen, leveraging effective and strong decision-making experience
• Is genuine in their approach to dealing with people, and can operate across all constituencies
• Demonstrates high emotional intelligence and is naturally curious regarding business, technical and scientific innovations
• Ability to deal with ambiguity and view and adapt challenges as opportunities
• Highly driven and is known as being a dedicated executive who exhibits a passion for the business and the opportunities at hand

Experience / Education

• Typically requires a bachelor's degree and a minimum of 20 years of related experience, with 12+ years of Management experience.

The estimated base salary range for the General Manager, USCAN - US Central East role based in the United States of America is: $205,100 - $307,700. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. The range reflects long‑term growth in the role. Most candidates are hired between the minimum and middle of the range. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off. We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been