Medical Assistant

Job Description

Job Description

El Camino Health Medical Network (ECHMN) is a growing healthcare provider organization dedicated to delivering high-quality, community-based ambulatory care across Santa Clara County. We strive to coordinate care that meets the unique needs of the diverse communities we serve, partnering with like-minded professionals who are passionate about simplifying the healthcare experience.

At ECHMN, we foster a culture of teamwork, innovation, and excellence. By working together, we provide exceptional care to our patients while creating a supportive and rewarding environment for our team members. If you are looking to make a meaningful impact in a collaborative and patient-centered organization, we invite you to join us!

The Medical Assistant (MA) works under the direction of licensed medical providers; performs patient care and clerical duties to assist with implementing the plan of care and contributes to the overall patient experience and satisfaction. Responsibilities include review and preparation of patient charts, rooming patients, taking and recording vital signs, performing EKGs, and collecting specimens. Additionally, the MA will update the EPIC electronic medical record (EMR) with patients’ information, answer telephone calls, schedule appointments, and obtain authorizations.

Essential Functions:

• Assists physicians with patient visits which include rooming and interviewing patients, taking and recording vital signs to include height and weight, documenting medications, and entering the information in the patients’ electronic medical record (EMR)
• Prepares and reviews patients’ EMR at least 72 hours prior to patients’ appointment. Reviews EMR entries for completeness ensuring all required information is included
• Prepares exam rooms, including general cleaning and maintenance, and re-stocking of supplies
• Performs administrative tasks such as form completions, prescription refills, referrals (i.e., coordinating with insurance companies and other healthcare providers) and explanation of patient educational material.
• Scans all pertinent information into the EMR
• Models WeCare principles

Performs all other duties as assigned including department-specific functions and responsibilities

Additional Performance Expectations

• Contributes to the overall patient experience and satisfaction
• Participates in performance improvement activities and daily huddles
• Adheres to HR, safety, HIPAA and compliance policies, and attendance requirements
• Completes annual health screening and online training modules

Minimum Requirements:

• High School Diploma or GED
• Completion of a Medical Assistant program from an accredited educational institution
• A minimum of 2 years of experience in an ambulatory care/outpatient clinic environment

• Current CPR Certification
• Experience working with an EMR
• Ability to accurately type a minimum of 40 WPM
• Strong verbal and written communications, and active listening skills
• Solid patient/guest relations skills with the ability to communicate in a professional, courteous and efficient manner
• Legible handwriting
• Ability to accurately perform basic math
• Excellent attention to detail
• Ability to effectively organize and prioritize task in order to complete assignments within the time allotted to maintain standard workflow
• Ability to work effectively as a team member who is flexible, cooperative and willing to assist others

Preferred:

• Certified from an accredited Medical Assistant program from one of the following:

• AAMA – American Association of Medical Assistants
• CCBMA – California Certifying Board of Medical Assistants
• AMT – American Medical Technologists Certification as a Registered Medical Assistant (RMA)

• Epic EMR experience
• Bilingual Skills