Deli Counter Clerk

Deli Counter Clerk

KTA Keauhou 7 - Keauhou, HI 96740

Overview

Salary Range $16.00 - $17.00 Hourly Position Type Full Time Job Shift Day

Description

This is a continuous recruitment posting for ongoing hiring needs across our store locations. Applications received under this posting are reviewed regularly as openings become available.

About KTA Super Stores

We owe our century of existence entirely to the people of Hawai'i Island. From our modest beginnings in a 500-square-foot store in 1916, KTA Super Stores and our associates remain deeply rooted in a single, quiet philosophy: to humbly serve the community that sustains us.

Core Responsibilities

The primary responsibility of a Bakery Counter Clerk is to ensure customer satisfaction by promptly and accurately filling customer orders from the bakery showcases and prep room, while increasing customer loyalty through courteous, pleasant, and patient service.

• Product Preparation & Display: Prepare, pan, pack, label, and display bakery products in showcases and display shelves quickly, efficiently, and up to company standards. Refill and maintain the quantity and quality of products in showcases and on the sales floor.

• Counter & Customer Service: Write personalized messages (e.g., "Happy Birthday", "Congratulations") on cakes per customer request. Engage in suggestive selling and sales techniques, including PA announcements. Answer phone calls and assist customers with their requests.

• Department & Inventory Support: Retrieve products and orders from walk-in chillers and freezers. Fold boxes, stock and refill supplies, break out products needed for the next day, and reduce prices on items reaching "sell-by" dates. Assist Bakers with production and help with monthly inventory.

• Sanitation & Housekeeping: Sweep, mop, and scrub prep room floors, work areas, and showcases. Discard trash, pick up floor debris in the bakery sales area, and maintain clean work environments.

Working Conditions & Physical Demands

• Environment: Continuously work indoors in an air-conditioned store (may be dirty, dusty, and noisy with high customer volume). Frequently work in a prep room to prepare, pack, and label merchandise. Frequently/occasionally experience temperature changes: cold conditions in walk-in chillers/freezers, hot conditions near ovens or when discarding outdoor trash, and wet conditions during floor cleaning.

• Physical Effort: Continuously stand, walk, handle items, use corrected vision, multitask, and adapt to a fast pace when production is behind schedule. Frequently bend, squat, stoop, kneel, and reach to fill/retrieve items from showcases, shelves, and racks. Depth perception required when using knives and bread slicers. Occasionally lift/carry up to 50 lbs and push/pull up to 100 lbs. Seldom climb ladders.

• Equipment Use & Safety Gear: Continuously wear a hair restraint, covered slip-resistant shoes, an apron, and a back support belt. Frequently use bread slicers, stretch wrappers, bakery racks, single-burner stoves, pastry fillers, knives, tongs, spatulas, label machines, tape dispensers, case cutters, price guns, and telephones. Occasionally use brooms, mops, dustpans, water hoses, squeegees, electric mixers, microwaves, and stock wagons.

Benefits & Work Culture

• Flexible work scheduling.

• Comprehensive on-the-job training.

• Health, dental, vision, paid time off, and retirement options for eligible associates.

Notice to Applicants: This document is a summary job posting for continuous recruitment purposes only. Active openings are filled from this applicant pool on an as-needed basis. Upon hire, associates are required to review, sign, and adhere to the official internal KTA Super Stores Job Description and company standards for this position.

Equal Employment Opportunity

KTA Super Stores is an Equal Opportunity Employer. We do not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, color, ancestry, age, disability, marital status, arrest/court record, or any other protected class under Hawaii law. Pay differentials are strictly based on seniority, merit, production, or bona fide occupational qualifications (BFOQs).

Qualifications

What You Bring

• Age Restrictions:

  • Must be at least 16 years of age to work in a walk-in freezer or chill box, and use a case cutter or knife.

  • Must be at least 18 years of age to clean, maintain, or operate a stove, oven, bread slicer, or any other power-driven equipment.

• Skills & Knowledge: Basic math skills to calculate quantities and prices for quotes. Ability to multitask, communicate effectively in writing and speech, and work under minimal or no supervision.

• Education & Experience: No prior education or experience required.

• Work Habits: Friendly, cheerful, detail-oriented, honest, patient, and able to work effectively under pressure to meet production deadlines.

• Availability: Generally available for work 7 days a week and holidays between 6:00 am and 8:30 pm.

• Note: In accordance with Hawaii Revised Statutes 378-2.4, KTA Super Stores does not ask for or rely on an applicant's salary history to determine starting pay.