Salesforce Solutions Architect

Job Description

Job Description

Insight Global is seeking a highly experienced Salesforce Solutions Architect to lead the design and development of a brand-new Salesforce platform as part of a large-scale digital transformation for a large financial institution. This is a unique opportunity to build the environment from the ground up - defining architecture, technical standards, and long-term platform strategy across the organization.

Key Responsibilities

• Design and lead implementation of enterprise Salesforce solutions supporting digital member experiences

• Serve as the technical leader for Salesforce architecture, including multi-cloud environments

• Drive integration of Salesforce with enterprise systems using APIs, middleware (e.g., MuleSoft), and event-driven architecture

• Establish best practices and technical standards for platform scalability, performance, and security

• Support digital transformation initiatives including omni-channel service, AI-driven decisioning, and real-time customer journeys

• Partner with business leaders, engineers, and product teams to translate requirements into scalable solutions

Guide development teams across configuration vs. custom development (Apex, LWC, automation)

Compensation: $161,000 and up based on experience

Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role include available request

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Required Qualifications

• 10+ years of experience in CRM architecture, system integration, or enterprise solution design

• 6+ years of hands-on Salesforce experience (architecture, development, and configuration)

• Financial Services Cloud (FSC) experience

• Strong expertise in Salesforce platform (Sales Cloud, Service Cloud, and related capabilities)

• Experience building and integrating complex, multi-cloud Salesforce environments

• Proficiency with:

○ Apex, Lightning Web Components (LWC), and declarative tools

○ REST/SOAP APIs, middleware, and ETL tools

○ Data modeling, security frameworks, and performance optimization

• Salesforce Certified Administrator + at least one consultant-level certification

• Financial services or credit union experience

• Salesforce certifications such as:

○ Data Cloud Consultant

○ Financial Services Cloud (FSC)

○ Application Architect / System Architect / CTA

○ AI Consultant

• Experience with Amazon Connect or Service Cloud Voice

• Knowledge of CI/CD pipelines, environment management, and release governance