Chief of Staff - Chief Product Officer

Chief of Staff – Chief Product Officer

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.

At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in.

We are a global product design and technology company that creates 5-star rated lifestyle solutions through innovative products for consumers. Our purpose is to positively impact people's lives every day in every home around the world.

Headquartered in Needham, MA, with offices across North America, Europe, and Asia, we operate in 32 global markets. Founded in 1994, SharkNinja became a publicly traded company on July 31, 2023. Our brands SHARK and NINJA boast a portfolio of 30+ categories and are globally recognized billion-dollar brands renowned for industry-leading innovation.

As a key player in our team, your role will be pivotal in leading the 5 success drivers below and embodying our mindset to achieve extraordinary results.

Rarely Satisfied - Progress Over Perfection - Details Make the Difference

AI-FORWARD LEADERSHIP IMPERATIVE SharkNinja is actively embedding AI and intelligent automation into its Product Development operating model. The Chief of Staff will be expected to champion this evolution — leveraging AI tools to surface portfolio signals, accelerate decision-making, and elevate the CPO's operating intelligence. This is not a technology initiative; it is a strategic leadership expectation embedded in how this role operates day-to-day.

GEO EXPANSION OWNERSHIP This role owns the CPO's geographic expansion agenda across SharkNinja's 32 global markets — translating market entry priorities into product decisions, roadmap sequencing, and resourcing recommendations. The CoS is not a coordinator here; they are the strategic driver. LOYALTY PROGRAM DEVELOPMENT This role leads the build of SharkNinja's cross-category loyalty program — from program architecture and stakeholder alignment through consumer experience design and execution. A rare opportunity to shape how a $4.3B brand earns long-term consumer relationships.

The Chief of Staff, Product Development serves as the operating and strategic backbone of SharkNinja's Product Development organization — a ~480-person, multi-category, globally distributed function. Reporting directly to the Chief Product Officer (CPO), this role is not administrative or coordinative in nature; it is a force-multiplier role designed to extend the CPO's reach, protect their strategic focus, and ensure that the organization executes with the discipline, velocity, and clarity that SharkNinja's growth demands.

The CoS translates the CPO's vision into operating reality. They own the rhythm of the business, surface and resolve cross-functional friction before it escalates, and build the infrastructure that allows a complex, fast-moving product organization to operate as one coherent system. Beyond core operating responsibilities, this role carries three strategic ownership areas that sit at the intersection of growth and product leadership: geographic expansion (translating global market priorities into product and resourcing decisions), cross-category loyalty program development (from architecture through consumer experience), and CPO-level strategy management (ensuring the organization's strategic bets remain legible, current, and executed). This role requires exceptional judgment, political intelligence, and the ability to hold complexity without being consumed by it.

SharkNinja is entering a period of significant product-led transformation. This role is critical to ensuring the new CPO lands with speed and impact — and that the organization builds the operating model capable of sustaining the next phase of growth.

Here are some of the exciting things you'll be doing

Strategic Operations & Executive Support

• Serve as the CPO's primary operating partner; own the rhythm of the business including staff meetings, QBRs, leadership offsites, Board prep, and ELT reviews.
• Synthesize inputs across the Product Development organization into crisp, decision-ready executive materials and pre-reads.
• Monitor and manage the CPO's strategic agenda; ensure priorities are reflected consistently across the organization and protected from coordination drift.
• Identify and resolve cross-functional friction early, before it escalates to the CPO or requires executive intervention.
• Represent the CPO's perspective in senior forums, cross-functional meetings, and planning sessions when delegation is appropriate.
• Leverage AI tools to synthesize portfolio signals, surface strategic risks, and equip the CPO with faster, higher-quality decision support.

Planning & Portfolio Intelligence

• Drive annual roadmap, dollarization, and long-range planning processes across product categories in partnership with Finance and Product leadership.
• Maintain visibility across the full strategic initiative landscape; surface misalignments between strategy, roadmap, and resourcing and bring recommendations to the CPO.
• Partner with Finance and HR on horizon 1–3 investment planning, headcount strategy, and org design decisions.
• Champion targeted tool investments tied to operating visibility, roadmap confidence, or decision-making speed.
• Deploy AI-enhanced portfolio intelligence to surface roadmap risks, prioritization tradeoffs, and resource gaps earlier and with greater precision.

Cross-Functional Execution & Alignment

• Actively unblock cross-functional issues across Product, Operations, Finance, and Legal.
• Facilitate alignment on roadmap tradeoffs, investment priorities, and strategic decisions without relying on authority.
• Incubate and oversee net-new programs and initiatives tied to enterprise strategic objectives as assigned by the CPO.
• Build deep, trusted working relationships across the PD leadership team, ELT peers, and key functional partners.
• Ensure cross-functional stakeholders have the context and clarity needed to execute against shared priorities.

Geo Expansion, Strategy & Loyalty

• Own the CPO's cross-category geographic expansion agenda; translate global market entry priorities into product decisions, resourcing, and roadmap sequencing in partnership with regional and commercial leadership.
• Identify and size geo expansion opportunities across SharkNinja's 32 global markets; surface white space, assess market readiness, and build the analytical case that connects geo growth to product investment decisions.
• Lead the development and operationalization of SharkNinja's cross-category loyalty strategy; define the program architecture, align stakeholders across Product, Marketing, and Commercial, and drive execution from concept to consumer experience.
• Serve as the strategic thought partner and program manager for high-priority, cross-category initiatives that require CPO-level sponsorship but dedicated day-to-day ownership — including loyalty program development, consumer insight infrastructure, and post-purchase engagement strategy.
• Build and maintain a living CPO strategy document that integrates geo expansion priorities, loyalty program milestones, and cross-category bets — ensuring the CPO's strategic intent is legible, current, and actionable across the organization.

Org Design & Talent Partnership

• Partner with the HRBP on org health assessments, headcount strategy, succession planning, and structural recommendations.
• Identify structural gaps, level compression, and span-of-control issues; surface findings with recommendations to the CPO.
• Support onboarding of new leaders into the PD org; ensure fast connectivity to strategy, culture, and operating model.
• Flag talent and leadership gaps that create execution risk against strategic objectives.
• Contribute to culture-setting within the organization, especially during periods of leadership transition and transformation.

Operating Model & Reporting Infrastructure

• Own and continuously evolve executive reporting: dashboards, initiative trackers, pre-reads, and planning artifacts.
• Build standardized operating cadences across the PD org — staff meetings, roadmap reviews, offsites, and decision logs.
• Continuously identify opportunities to raise the signal-to-noise ratio and reduce coordination overhead for the CPO.
• Design mechanisms that scale beyond this role — not workarounds that create dependency on one person.
• Lead the evaluation and adoption of AI and automation tools that improve planning accuracy, reporting speed, and portfolio visibility across the organization.