Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2010 and currently lead a team of 14. I’ve been in the insurance industry since 2001, giving me more than two decades of experience helping customers and developing successful teams. Outside of work, family is a major priority for me. I enjoy traveling, spending time with my family, working out, and maintaining a healthy, balanced lifestyle.

Our agency is actively involved in the local community, and faith is also an important part of my life through involvement with my church. Those values of relationships, service, and taking care of others carry into how I lead our team.

Our agency offers health insurance, a 401(k) with employer match, and a strong commitment to work-life balance. Personal and professional development are especially important to us, and I genuinely believe in investing in our people and giving them the tools, coaching, and support they need to build successful careers.

Our culture is positive, family-oriented, and focused on growth. My leadership philosophy is to “teach people how to fish rather than simply give them the fish.” We want team members to develop the skills and confidence to solve problems, take ownership, and continue improving. I’m looking for hardworking, well-rounded people who value teamwork, personal growth, and a balanced lifestyle. If you want to be part of an environment where you’ll be supported, challenged to grow, and genuinely invested in, we’d love to meet you.

ROLE DESCRIPTION:
Rafael Parker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.