Office & Admin Specialist Intermediate

Office & Admin Specialist IntermediateAgency: Commerce DepartmentJob ID: 96615Location: BurnsvilleTelework Eligible: NoFull/Part Time: Full-TimeRegular/Temporary: UnlimitedWho May Apply: Open to all qualified job seekersClosing Date: 09/09/2026Hiring Agency/Seniority Unit: Commerce Dept / Commerce-AFSCMEDivision/Unit: Weights & Measures OfficeWork Shift/Work Hours: Day ShiftDays of Work: Monday - FridayTravel Required: NoSalary Range: $21.12 - $28.01 / hourly; $44,098 - $58,484 / annuallyClassified Status: ClassifiedBargaining Unit/Union: 206 - Clerical/AFSCMEWork Area: BurnsvilleFLSA Status: NonexemptDesignated in Connect 700 Program for Applicants with Disabilities: YesThe work you'll do is more than just a job.At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.The Weights & Measures Division is responsible for ensuring the accuracy of commercial weighing and measuring devices throughout Minnesota, monitoring fuel quality, and providing precision measurement services to businesses across the state. The primary work location for the position is at the Weights & Measures Division Office in Burnsville, Minnesota.This position serves as the primary administrative coordination point for the division and provides direct support to the Division Director, management team, inspectors, and the public. The individual in this role is responsible for managing the Division's front office operations and ensuring efficient communication between the public, regulated businesses, and Division staff.Primary duties include:Receiving and routing public inquiries and complaints,Managing the Division's main phone lines and shared email accounts,Processing incoming mail and payments,Coordinating administrative aspects of the Placing in Service program, andProviding administrative support to Division leadership and field staff.The position also assists with maintaining records and tracking program information across multiple internal systems. In addition, the position participates in and supports the Division's safety program.Minimum QualificationsCustomer Service skills (phone, in person, written, and electronic correspondence) sufficient to provide courteous effective service to clients/customers.Explain the reasons for transactions and procedures, rules, and regulations so that others understand the information they are being given.Word processing sufficient to use software to create, format, edit, print, and save a variety of documents, including letters, reports and templates.Data Entry skills sufficient to add, maintain, and retrieve information from databases. i.e. Microsoft Excel, Access, and other platforms.Apply accurate spelling and grammar in written and electronic communication.Preferred QualificationsExperience coordinating administrative support for regulatory, inspection, or compliance program.Experience working with and/or using program tracking or other regulatory databases to monitor requests, complaints, or program activity.Experience managing shared phone lines or email inboxes used for public inquiries.Strong organizational skills and the ability to manage multiple tasks while maintaining accuracy and attention to detail.Physical RequirementsRequires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.Additional RequirementsJob offer is contingent upon passing reference checks to verify job-related credentials, and a criminal background check prior to appointment.AN EQUAL OPPORTUNITY EMPLOYERMinnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at View phone number on click.appcast.io or email View email address on click.appcast.io. Please indicate what assistance is needed.