Advisor, Software Architecture/SRE

Advisor, Software Architect

Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.

We are seeking an Advisor, Software Architect supporting the FS Core Infra Services Application Landscape.

This role provides strategic architectural leadership across cloud and data center environments, ensuring platforms are secure, reliable, and scalable by design. You will unify architecture, engineering, security, and operations to create end to end infrastructure solutions aligned with business and technology objectives. A key focus of this role is applying modern reliability engineering and observability principles to strengthen monitoring, alerting, incident readiness, operational workflows, and platform security governance. This includes leveraging AWS, Azure, Datadog, ServiceNow, and open source technologies to enhance platform design and operational maturity.

You will partner with Development, Platform Engineering, Architecture, and business stakeholders to guide solution implementation, deliver performance insights, and support cohesive enterprise integrations. By embedding reliability, automation, and architectural best practices into platform design, you will improve system availability, resilience, and overall digital experience. The role also includes consultative engagement, demand intake, and acting as a liaison between technology teams and business stakeholders to ensure the delivery of high quality, dependable infrastructure services.

Responsibilities

Strategic Architecture, Demand Management, & Technical Leadership

• Own cross-functional demand intake, prioritization, and architectural guidance across cloud, cybersecurity, and reliability initiatives.

• Drive predictable and aligned delivery supporting business priorities, financial constraints, and enterprise strategy.

• Apply architectural standards, Agile/Scrum, and reliability principles to guide execution and reduce delivery risk.

• Provide architectural consulting, solution patterns, reference designs, and technical onboarding for new initiatives.

• Partner with Development, Operations, Security, and Enterprise Architecture to ensure secure and reliable solution outcomes.

Site Reliability Engineering, Cloud Architecture & Cybersecurity

• Lead the architectural strategy for resilient, scalable, and secure platforms across AWS and Azure.

• Define, track, and enforce SLOs, SLIs, availability targets, and performance metrics.

• Embed reliability engineering principles into platform design, including SLOs, SLIs, error budgets, and resilience patterns.

• Provide architectural leadership during major incidents, root cause investigations, and problem management cycles (without taking on day to day ops ownership).

• Define cloud reference architectures, landing zones, security frameworks, and infrastructure patterns.

• Integrate cybersecurity controls (IAM, PAM, network security, policy enforcement) into all platform designs.

• Conduct cloud readiness, migration evaluations, and architectural risk assessments with mitigation planning.

DevOps, Automation, Platform Engineering & Operational Excellence

• Drive adoption of DevOps tooling, CI/CD pipelines, Infrastructure-as-Code, and automated deployment workflows.

• Reduce operational complexity by driving architectural automation of repeatable engineering and support workflows.

• Implement monitoring, logging, and alerting for real-time visibility and proactive issue detection.

• Lead IT operations governance, cost optimization, and platform efficiency initiatives.

• Execute right-sourcing, platform consolidation, license optimization, and modernization strategies.

• Perform capacity planning and resource forecasting to support long-term platform growth.

• Provide or oversee 24×7 production support to ensure high availability and operational integrity.

Business Partner Engagement & Consulting

• Serve as the primary architectural and technical strategy contact for infrastructure related business needs.

• Manage consulting engagement, demand handling, and requirements shaping with business stakeholders.

• Facilitate coordination with engineering teams and vendors to ensure cohesive delivery of architectural solutions.

• Provide expert advisory services on technology modernization, infrastructure capabilities, and portfolio roadmap alignment.

Qualifications

Education: Bachelor's Degree (accredited school) Computer/Information Science Information Technology Engineering Management Information System (MIS)

Candidates who have following certifications is preferred: AWS/Azure certification SAFe Agile certification

Must have 5+ years (total) experience in the following:

• Strong understanding of SRE principles

• Experience in Datadog, Splunk, AppDynamics or any other Observability tools

• Hands-on experience in AWS /Azure

• Agile Software Development Expert

• Expertise with cloud monitoring and management systems

• Experience with cloud security principles and best practices

• Expertise in DevOps tools Jenkins, Git, confluence, Jira, ServiceNow

• IT Infrastructure Library (ITIL)

• Containerized environments such as Docker and Kubernetes

• Foundational experience in IT Security

• Migration from traditional on premise to cloud

• Infrastructure as a Code (Biceps, ARM templates)

• Vendor Management

• Datacenter Operations

Interdisciplinary skills

• Excellent problem-solving skills

• Strategic thinking

• Strong Customer Focus

• Emotional intelligence

• Strong organizational skills incl. time management and planning

• Creative and innovative thinking

• Excellent negotiation skills

• Good conflict management skills

• Attention to detail

Additional Information

No Sponsorship / Visa Transfer available Must be capable of dissecting complex problems and breaking it simplified, digestible pieces Must be able to work flexible hours/work schedule Work Holidays when required; Work weekends when required Travel domestically and internationally when required

EEO Statement

Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.