Credit and Collections Specialist

Job Description

This is an excellent opportunity for a driven and experienced credit professional seeking to grow within a dynamic heavy equipment dealership environment. The role is ideal for someone with strong accounts receivable and credit experience.


The successful candidate will support daily credit and collections operations while gaining exposure to advanced functions such as job-based billing, lien processes, and commercial credit evaluation. This position offers a clear path for growth within the credit function for a high-performing individual.

BENEFITS:

• Medical, Dental, Vision, and Prescription Insurance
• Health Savings Account
• 401k/Roth Retirement Savings Plan with Company Match
• Participation in Annual Profit-Sharing Plan
• Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave)
• Gym Membership Reimbursement Program
• Family Scholarship Program
• Employee Assistance Program
• Virtual Mental Health & Tele Medicine Benefit
• Company Paid Life Insurance & Disability Benefits
• Additional Supplemental Insurance (Term Life, Accident & Critical Illness and Voluntary Vision)

Modern Machinery is an Equal Opportunity Employer

Responsibilities

• Demonstrate Modern Machinery's core values and promote the mission and vision of the company.
• Follow all company policies and regulations for safe work procedures and contribute to the achievement of company safety goals.
• Manage high-volume collections (5-6 hours daily) with a professional, relationship-focused approach, particularly with large and complex customer accounts
• Apply daily cash receipts accurately, including payments tied to specific parts and equipment purchases, rentals, and service work
• Process credit applications and evaluate customer creditworthiness, recommend and establish credit limits
• Monitor account aging and identify trends, potential risks, and escalation needs
• Process account adjustments, credits, and rebills as needed
• Maintain and track customer sales tax exemption certificates
• Support job-based credit tracking, including monitoring payments
• Assist with Notice of Intent filings, lien rights, and waivers to protect company interests
• Coordinate with sales and operations teams to manage credit exposure on large equipment deals, rentals, and service contracts
• Understand and support financing structures common in the equipment industry (progress billing, lease/loan structures, etc.)
• Maintain credit card merchant accounts, including preauthorization's and account setup
• Respond to chargeback notifications and assist in resolution
• Assist with month-end close, including statements, aging reports (including 90+ day analysis), and reporting
• Participate in bad debt reviews and assist with year-end audit requirements
• Assist in evaluating and improving credit policies and procedures to optimize cash flow and minimize risk in a high-value equipment environment
• Support credit analysis efforts, including review of financial statements and payment histories for larger accounts
• Collaborate with leadership to strengthen credit controls, reporting, and cross-department communication
• Prepare and submit documentation to third-party collection agencies
• Assist with lien filings, Notice of Intent submissions, and bankruptcy claims
• Support resolution of complex delinquent accounts

The responsibilities described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Responsibilities, duties, and activities may change at any time with or without notice.

Qualifications

REQUIRED SKILLS/JOB REQUIREMENTS:

• Highly motivated, detail-oriented, and able to thrive in a fast-paced, transaction-heavy environment
• Strong analytical and problem-solving skills, with the ability to evaluate financial and account data
• Ability to exercise sound judgment, discretion, and confidentiality
• Excellent customer service and relationship management skills
• Strong organizational and time management skills with the ability to handle multiple accounts and priorities
• Effective verbal and written communication skills
• Proactive mindset with interest in process improvement and operational efficiency
• Ability to collaborate across departments (sales, parts, service) and work with all levels of the organization
• Demonstrated leadership potential and desire to grow within a credit function

EDUCATION AND EXPERIENCE:

• Associate or bachelor's degree
• Minimum 3-6+ years of experience in accounts receivable, credit and collections
• Advanced proficiency in Microsoft Office (especially Excel) and experience with ERP systems