Grocery Assistant Store Manager- FT

Assistant Grocery Manager

The Assistant Grocery Manager will be involved in supervising day-to-day store activities, ensuring overall store performance, identifying staffing needs, managing schedules, and developing operational action plans while mentoring and developing the team under the supervision of the Grocery Manager. The Assistant Grocery Manager will play a key role in the delivery of services throughout the neighborhood to both support the store operation and Goodwill's mission services by providing a great shopping experience to all customers and engaging in conversations regarding our mission and the services we provide.

Minimum Qualifications:

• Education - High School or GED preferred
• Experience - At least 1 2 years of grocery experience required At least 1 2 years of supervisory experience preferred
• Licensure/Certification - Preferred ServSafe, National Registry Food Safety Manager - will train if not already obtained Valid driver's license preferred
• Other: Core Competencies - Ability to work both independently and within a team environment Ability to provide and lead others to provide prompt and courteous customer service Ability to understand and apply management principles concerning proper inventory and expense controls Ability to safely and properly operate equipment, including electric/manual hand jack, and perform general cleaning duties to company standards Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail

Essential Duties

• Understands the organization's mission and community vision, to create a sense of teamwork and purpose within the community
• Supervises the day-to-day grocery operations and performance of the team to provide the highest level of customer service
• Contributes toward the store's mission by seeking opportunities to increase sales, manage inventory and labor costs.
• Ensures compliance with all store policy and procedures, especially in the areas of safety, customer service, proper food handling and overall store operation, as outlined in the Store Manual, Safety Manual, and the Employee Handbook.
• Trains and develops staff in all aspects of their responsibilities, including adherence to all safety and company protocols and procedures promote a safe, productive work environment.
• Supervises the processing of goods in a timely and accurate manner while following the production system.
• Fosters teamwork among management staff to accomplish store goals.
• Coaches, trains and develops (management) team and oversees the training of store personnel.
• Delegate, as needed, the daily and weekly scheduling of staff.
• Ensures the accuracy of all cash handling and cash register functions.
• Ensures proper accounting for all store revenue.
• Ensures the store's appearance is properly maintained.
• Ensures all company policies, store standards and procedures are communicated effectively to staff and adhered to in a consistent manner.
• Maintains time, and temperature control for all food products.
• Completes various administrative duties, including:
• Communicates transportation/supply chain concerns with the Grocery Manager.
• Opens and closes the store in a timely and thorough manner according to schedule.
• Reports Facilities issues and problems that need attention.
• Makes daily deposits.
• Front of Store Duties:
• Smile, Greet, and Thank the customer.
• Trains employees on the proper procedures and placement of products.
• Helps process customer transactions by ringing the sale, collecting payment, making change, bagging the merchandise and thanking the customer.
• Assists customers with shopping needs.
• Helps to maintain a clean parking lot, clean restrooms, and clean sales floor.
• Ability to react to safe procedures with conditional weather conditions.
• Maintain a neat, clean, and sanitized area.
• Reports known or suspected security and/or theft problems to the Grocery Manager or other member of management.
• Maintain a high quality of products in the produce, meat, dairy and other departments.
• Back of Store Duties:
• Smile, Greet, and Thank the customer.
• May unload and observe upon delivery, foods from approved sources to be delivered at the proper holding temperatures.
• Keep areas clean, sanitized, and organized backroom.
• Ability to properly pack, ready to sell products in containers and display.
• Assist with properly stocking, and organizing merchandise in the back room or on the sales floor.
• Examines items to determine appropriateness for the sales floor, in accordance with established standards.

Supervisory/Decision making Authority

Does this position require customary supervision and management of at least 2 or more full-time employees? YesX No

Enter the number of direct reports and their position titles:

PHYSICAL REQUIREMENTS:

• Required Walking, Standing Talking, Hearing Lifting (Up to 50lbs) Carrying (Up to 50lbs) Kneeling Pushing/Pulling Bending/Stooping Reaching Turning Repetitive Motions - Preferred Reading Wash, Rinse, Sanitize, and Air-dry skills

SKILL REQUIREMENTS:

• Required Servesafe Certification Respectful customer relationships Operation of point of sale/inventory software Reasoning and logic Maintain records Health, and Sanitation Standard Operating Procedure and Best practices. Time, and temperature control Sensitivity to service population's cultural and socioeconomic characteristics Proficiency with Microsoft, Google products - Preferred Drive commercial motor vehicle

Goodwill Industries of North Florida