Senior Operations Manager

Senior Operations ManagerIf you are a senior operations leader passionate about building high-performing teams and driving operational excellence, we have an exciting opportunity for you!Based at our Forney Distribution Center, you will be responsible for overseeing day-to-day warehouse operations, including inbound receiving, outbound shipping, inventory execution, and order fulfillment. This role is accountable for delivering safe, efficient, and reliable operations while driving continuous improvement across safety, quality, delivery, cost, and productivity.You will partner closely with Customer Service, Inventory, Materials, Transportation, and other cross-functional teams to improve operational performance, eliminate waste, and build sustainable operating processes. The Senior Operations manager is also responsible for building and maintaining positive employee relations and developing leadership strength within the Distribution Center.This position operates under the general guidance of the Plant Manager.As the Senior Operations Manager, you will:Oversee warehouse operations including receiving, putaway, replenishment, picking, shipping, and inventory executionDrive safety, quality, delivery, cost, and productivity performance through disciplined daily management and KPI reviewsLead, coach, and develop managers of managers while fostering a culture of accountability, teamwork, and continuous improvementMonitor operational performance using KPIs such as throughput, labor productivity, inventory accuracy, dock-to-stock, order accuracy, and on-time shipmentPartner with Customer Service, Inventory, Transportation, and Materials to resolve operational constraints and improve customer service performanceDrive root cause analysis and implement sustainable corrective actions for operational issuesEnsure compliance with safety regulations, OSHA requirements, and company policiesOversee continuous improvement initiatives to optimize warehouse layout, material flow, labor utilization, and operating processesDevelop and maintain standard work, operating procedures (SOPs), and operational controlsSupport peak planning, workforce planning, and resource allocation to meet business demandsLead additional projects and initiatives as assigned by the Plant ManagerRequired education, experiences & skills:Bachelor's degree in Engineering, Supply Chain, Logistics, Business, Operations, or a related field (or equivalent experience)5+ years of direct management experience in leadership in warehouse, distribution center, or manufacturing operationsDemonstrated experience leading managers and supervisors in a high-volume, metrics-driven environmentStrong knowledge of warehouse operations, inventory management, and shipping/receiving processesExperience utilizing ERP and Warehouse Management Systems (Oracle, SAP, Manhattan, etc.)Strong analytical, problem-solving, and decision-making skillsExcellent communication and cross-functional leadership skillsProven ability to drive operational improvements through data, standard work, and continuous improvement methodologiesPreferred education, experiences & skills:Experience leading multi-shift distribution center operationsLean, Six Sigma, or Continuous Improvement experienceExperience with Daily Management Systems (Tier meetings, KPI reviews, Leader Standard Work)Ability to handle changing priorities and use good judgement in multiple situationsKnowledge of warehouse automation and material handling systemsExperience leading change management and operational transformation initiativesOSHA knowledge and forklift safety certification preferred