Field Service Technician

Field Service Technician - Nevada

Sandvik Mining is looking for a Field Service Technician in Nevada. We have three open roles currently: Elko, NV (Nevada Gold Mine), as well as the Winnemucca / Battle Mountain area.

If you have a strong mechanical or electrical background and strong diagnostic skills, Sandvik Mining welcomes you to consider this fantastic Field Service Technician opportunity!

Sandvik Mining is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry. The offering covers rock drilling, rock cutting, rock crushing, loading and hauling and materials handling.

As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision. This role will largely cover the Nevada/Utah market.

Additionally, the Field Service Technician will:

• Inspect equipment for proper performance and determines faults and malfunctions
• Adjust equipment and repair/replace defective parts components or systems according to scopes of work
• Tests repaired equipment to ensure proper operational performance
• Complete accurate time records, technical reports, failure reports, and parts lists
• Actively participate in continuous improvement initiatives
• Stay current with the industry, customer, product developments and technical best practices Customer Service
• Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
• Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
• Ensure customer satisfaction within the area of primary responsibility

The Field Service Technician will spend their time working underground and surface, so candidates must be comfortable with these conditions. As this role requires minimal travel, you will be provided with a company vehicle. For one role, you will be assigned to Nevada Gold Mine, and for the other 2 open roles, there will be other mine sites.

This position is located in the Elko area or Winnemucca or Battle Mountain.

Minimum qualifications for this role:

• At least 5 years experience or education in the area of: Mechanical and/or Electrical troubleshooting on medium/high voltage equipment
• Knowledge and experience with hydraulics, pneumatics, and electrical systems on heavy equipment
• Capability to interpret diagnostics from advanced onboard systems to pinpoint faults
• Understanding of and conforming to ISO standards
• Driver's license and clean driving record

Preferred Qualifications:

• Possess a technical certification or diploma in mechanical or electrical fields or a minimum of 7 years industry related experience
• Experience working on mining equipment
• You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers.
• You are flexible and self-motivated, with a drive to achieve customer satisfaction.
• A safety champion capable of working alone and stopping work, if required
• Familiar with MSHA standards
• Excellent troubleshooting ability with strong diagnostic and problem-solving skills
• Excellent written and oral communication skills
• Possess strong interpersonal skills with a customer service based personality
• Ability to read blueprints and interpret equipment schematics

Compensation

Pay range for this role is $33.00 to $36.00/hour and is eligible for overtime and holiday pay.

Schedule

Current schedule is 5 days a week, occasionally up to 16 hours/day with the possibility to move to 4 days a week schedule

Benefits

Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental and disability insurance, and a 401(k) retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement. For this role, with a clean driving record, a truck, for professional and personal use is also provided.