Assistant Manager

Job Description

Job Description

Assistant Store Manager

San Diego, CA

Full Time, On Site

Compensation: $25.00 per hour +

Benefits

Paid Training

Employee Discount

Flexible Scheduling

Growth and Development Opportunities

About the Opportunity

A growing coffee and beverage retailer is seeking an Assistant Store Manager to help lead daily operations, develop team members, and create an exceptional customer experience.

This role is ideal for a hospitality-minded leader who enjoys coaching teams, driving operational excellence, and creating a positive environment for both customers and employees. The Assistant Store Manager works closely with the Store Manager to support all aspects of the business, including staffing, service standards, operational execution, and team development.

The ideal candidate thrives in a fast-paced environment, leads by example, and enjoys building strong teams while delivering outstanding customer experiences.

Position Overview

The Assistant Store Manager serves as a key member of the leadership team and helps oversee daily store operations. This leader supports staffing, scheduling, training, coaching, inventory management, and customer service initiatives while maintaining company standards and operational excellence.

When the Store Manager is not present, the Assistant Store Manager serves as the leader on duty and is responsible for ensuring smooth daily operations.

Key Responsibilities

Leadership & Team Development

Support and coach team members to deliver exceptional customer service

Assist with onboarding, training, and development of new employees

Create a positive, inclusive, and team-oriented work environment

Provide timely coaching and performance feedback

Lead by example with professionalism, accountability, and integrity

Operations Management

Support opening, closing, and daily operational procedures

Assist with staffing, scheduling, and labor management

Maintain operational standards, cleanliness, and organization

Ensure compliance with company policies and procedures

Support execution of promotions, programs, and operational initiatives

Customer Experience

Create a welcoming environment for customers

Support service recovery and customer satisfaction initiatives

Maintain high standards for product quality and service execution

Respond to customer concerns professionally and efficiently

Help build customer loyalty through consistent hospitality

Business Performance

Assist in monitoring sales, labor, inventory, and operational metrics

Support cash handling, inventory management, and loss prevention procedures

Maintain product availability and operational readiness

Utilize reporting tools to identify opportunities for improvement

Support achievement of store performance goals

Ideal Candidate Profile

Previous leadership experience in retail, coffee, restaurant, or food service operations preferred

Strong customer service and communication skills

Experience coaching and developing team members

Ability to multitask and prioritize in a fast-paced environment

Strong organizational and problem-solving skills

Positive attitude and team-first mentality

Flexible availability including mornings, evenings, weekends, and holidays

Why This Opportunity Stands Out

This is an excellent opportunity for an emerging leader who wants to continue growing their management career with a well-known brand. The role provides hands-on leadership experience, operational responsibility, and the opportunity to develop valuable skills in team leadership, business operations, and customer experience.