Busser

Job Description
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you!

At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally.

Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future!

OUR MISSION - TO BE THE BEST WE CAN BE!

• OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals.
• OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn't meet these high standards.
• OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest's request. We are passionate in our mission to deliver beyond what is expected.
• OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence.

Bussers work in both the front and the heart of the house and experience the entire operation. They support the dishwashers and cooks to keep stations stocked with sparkling clean dishes, and aid the front staff with bussing tables and keeping the restaurant clean. Busser is a great position for people interested in entering the restaurant industry for the first time.

• Earn hourly wage + tip pool
• Weekends and holiday availability is required for this position.
• This is a great position for anyone with limited experience

We offer:

• Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program.
• Perks: Meal Discounts. Gym membership discounts, work shoe discounts and more!
• Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within.

Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today!

About Silver Diner Development LLC:

• One of Washington Post's 'Most Diverse Places to Work'
• One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'.
• Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category!
• Winner of the 2023 Blackbox Intelligence Best Practices Award!

Silver Diner is a leader in the casual dining segment.

Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming.

We're looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It's a fast-paced and fun environment where everyone is enabled to achieve their personal best.

We firmly believe: People Are Our Most Precious Resource.

Job Description

The following position description is not all-inclusive and is subject to change.

POSITION OVERVIEW:

The primary function of the Busser is supporting Servers by assisting in clearing & cleaning tables in a timely manner.

RESPONSIBILITIES:

• Work as part of a team, communicating clearly and constructively.
• Primarily support Servers by:
  • Clearing tables of remaining dishes when guests complete their meal
  • Clean & sanitize tables (adhering to current procedures) prior to new guest(s) being seated
  • Ensure all dishes used in the dining room are sparkling clean
  • Sweep, mop & in some instance, vacuum, dining room floors
  • Clean up spills & remove trash
  • Clean furniture, fixtures & walls in the dining room & service areas
  • Carry dishes to dish room
  • Scrape, sort and stack dirty dishes
  • Restock clean dishes in the front of house
  • Stock & refill ice bins
  • Maintain cleanliness & stocking of restrooms, conducting restroom checks every hour.

BRAND DELIVERY:

• Be on time for work
• Maintain a positive, fun-oriented attitude to your work
• Keep yourself, your uniform and your work areas sparkling clean at all times
• Strictly follow all uniform standards
• Be on time for work
• Know and ensure delivery of Silver Diner Brand Service Standards

COST BALANCING:

• Handle dishes carefully to avoid breakage
• Strictly adhere to cleaning/chemical solution guidelines

Other Duties & Tasks:

• Perform any additional duties or tasks as reasonably assigned by managers.

PERFORMANCE MEASURES

• Dining room is maintained clean & well stocked
• Tables are able to be seated quickly
• Feedback from Servers, Managers and Guests.

REQUIRED EDUCATION

Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education.

REQUIRED EXPERIENCE

Prior experience is preferred but not required for this position

DESIRED CHARACTERISTICS

• Exceptional aptitude for Guest Service
• Takes pride in maintaining clean work areas
• Organized
• Communicates well
• Sense of urgency
• Able to multi-task
• Able to meet all schedule requirements

PHYSICAL REQUIREMENTS

The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 50 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products.

Experience and Skills
Being able to multitask in a fast paced environment.

Must be able to lift at least 50 pounds.

Job Benefits
We offer:

• Benefits : Medical, dental, and vision insurance. 401K plan. Employee Assistance Program.
• Perks: Meal Discounts. Gym membership discounts, work shoe discounts and more!
• Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within.