Brand Standards, Guest Experience & Food Safety Advisor
$53.6k - $80.3kEcolab
Overview Join Ecolab's EcoSure team to help create a world in which we all thrive. EcoSure partners with global brands to deliver an end-to-end brand protection strategy through on-site assessments, coaching, digital learning, and industry best practices. EcoSure conducts more than 500,000 assessments annually in 140+ countries, providing real-time insights and actionable steps to mitigate brand risk and optimize guest experience. Ecolab is seeking a Brand Protection Advisor to join the team in Naperville, IL. As a Brand Protection Advisor, you\'ll deliver on-site evaluations, coaching, and insights that elevate food safety, guest experience, workplace safety, and operational excellence. You\'ll partner with clients to identify risks, reinforce brand standards, and drive continuous improvement, making a measurable impact on public health and customer satisfaction. What You\'ll Make an Impact Conduct brand protection visits at client locations using consulting, coaching, and training to meet client expectations and program requirements, helping protect their brand and delight guests Develop and deliver summary presentations of assessment findings, areas for improvement, and recommendations to client leadership Partner with EcoSure and Ecolab teams to solve client challenges Complete a budgeted number of visits each week, delivering an exceptional client experience Utilize an iPad, Microsoft Office, and Customer Relationship Management (CRM) technology for planning and to perform essential job functions Support the growth initiatives of the company and its clients Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare, and senior living facilities by interacting with staff and residents Position Details Candidate must reside within a commutable distance of Naperville, IL or nearby areas (including Aurora, IL) Percent of overnight travel: 50% Position requires the ability to work occasional evenings, weekends, and overtime as business needs dictate Based on customer requirements, obtaining ServSafe and/or CP-FS certification(s) may be a condition of continued employment What\'s Unique About This Role Support of an organization that values diverse people, perspectives, and ideas Paid training program with job shadowing, e-learning modules, structured field activities, and classroom-style training Company-paid vehicle for business and personal use, where applicable Plan and manage your schedule in an independent work environment Culture of safety with top-notch safety training and personal protective equipment Minimum Qualifications High school diploma Two years of hospitality industry-related experience Current and valid Driver\'s License with no restrictions Must be 21 years of age or older No immigration sponsorship available for this position Physical Requirements Being around, touching and potentially consuming food made from or with animal products and/or top allergens Lifting and carrying up to 25 pounds Inspecting client playgrounds by climbing, crawling in tight areas, and going down tubeslides Bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head Standing and walking for extended periods of time in client locations Driving and/or flying to client locations as needed; must have proper identification to fly (e.g., Real ID) Driving a company-paid vehicle as required to perform job duties (motor vehicle record checks will be performed) Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability. Preferred Qualifications Bachelor\'s degree in culinary, hospitality or business field Multilingual (Spanish & French preferred) High-level customer service and advanced consultative skills Ability to work well under pressure and manage deadlines Strong planning and organizational skills with high attention to detail Ability to work effectively without supervision, show initiative, and exercise sound judgment and problem-solving What\'s in It For You Starting on Day 1: access to a comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more Opportunity to tackle meaningful challenges, helping customers achieve clean water, safe food, and healthy environments Opportunity to shape your career with a growth-focused company Supportive, inclusive culture that values diverse perspectives About Ecolab At Ecolab, we prioritize a talent-first philosophy with a diverse team serving nearly three million customer sites. Our 48,000 associates deliver science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean environments, and optimize water and energy use across more than 170 countries. We are committed to eliminating unnecessary complexities and embracing a beginner\'s mindset to stay ahead in a rapidly changing world. Compensation and Benefits The pay range for this position is $53,600-$80,300. Benefits information is available on our career site. Our benefits aim to provide comprehensive and market-competitive offerings to associates and their families. Equal Opportunity and Accessibility Ecolab is an equal opportunity employer. We provide reasonable accommodations during the application process upon request. See our career site for more details. #J-18808-Ljbffr ECOLAB
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