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Citizen Services Specialist - 311 & Email Support

City of Buffalo

City of Buffalo seeks an incumbent for a fast-paced 311 operator role, handling numerous calls and emails with courtesy and professional service. You will operate a centralized computer-based referral system for citizen complaints and service requests under supervision. Responsibilities include inputting requests, verifying information, responding to emails, generating reports, maintaining records, assisting walk-in customers, and coordinating with other departments when needed. #J-18808-Ljbffr City of Buffalo

Vacancy posted 13 hours ago
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