Court Operations Technician I

Summary This posting is open to employees currently on the King County payroll, including temporary employees. Applications from the public are not being considered at this time. King County Superior Court is seeking qualified applicants for a full-time Court Operations Technician I. The Court is Washington state’s largest general jurisdiction trial court, handling civil matters, domestic matters, felony criminal cases, juvenile matters, and appeals from courts of limited jurisdiction. Located in the beautiful Pacific Northwest, King County Superior Court is nationally recognized for innovation. The court’s mission is to equitably serve the diverse public by administering justice through accessible, inclusive, and unbiased forums for the fair, understandable, and timely resolution of legal matters. The responsibilities of this position include providing customer and administrative services in support of the King County Superior Court Jury Department. This support involves receiving and handling inquiries and/or complaints and responding to information requests. The incumbent may provide operational support in other areas within the court as needed. It is the vision of King County Superior Court (KCSC) to be open to all, trusted by all, and to provide justice for all. To fulfill Superior Court's Mission, Values, and Vision, employees at all levels serve the complex needs of a diverse population of Court users. Applying equity and social justice principles is a daily responsibility and a foundational expectation. At KCSC, we are dedicated to building a diverse and authentic workplace centered in belonging. Who may apply: This position is open only to regular and temporary employees who are currently on the King County payroll. Candidates may be placed on an eligibility list for future recruitment. Work location: This position is primarily located at the Maleng Regional Justice Center in Kent, WA but may also be required to work at other Superior Court facilities as needed. Work schedule and terms: This position is hourly (overtime-eligible) and subject to the overtime provisions of the Fair Labor Standards Act. This is a full-time, benefit-eligible position working a 35-hour workweek. Hours of work are variable between 7:30 a.m. and 4:30 p.m., Monday through Friday. Job Duties Provide jury-program-specific information to the public and other internal and external customers. Coordinate activities with various court customers, management, co-workers, contractors and other agencies. Interview and screen customers to determine what program-specific documentation and/or services are needed. Provide technical assistance and/or training to co-workers and internal and external customers with regard to appropriate services and procedures. Determine validity, correctness and completeness of information received. Establish, maintain code, modify, track and/or retrieve information and compile data which may require information searches. Handle multiple-step transactions. Compose, draft, summarize, prepare, proofread and/or edit documents. Provide safety information to customers and co-workers. May perform monetary transactions; make daily deposits; perform customer tracking functions. May represent organization at various functions and make presentations. Perform other duties of a similar nature and level. Experience, Qualifications, Knowledge, Skills High school diploma or GED and two or more years' experience performing general information processing sufficient to successfully perform the essential duties of the position. Must be proficient with various computer software applications including Microsoft Office programs and database management. Must have knowledge of and ability to learn specialized software applications. If you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the needed candidate for this or other roles. Special requirements The ability to reliably travel throughout the county is required. Finalists are subject to the Washington State Patrol criminal background check and a reference check. Criminal background records are not automatically disqualifying. Selection process : Application materials will be screened for qualifications, and the most competitive candidates will be invited for interviews. Union membership : This position is not represented by a union. King County Superior Court is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation. Benefits Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page. This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass. If you have questions regarding this position, please call King County Superior Court Human Resources at View phone number on click.appcast.io. #J-18808-Ljbffr King County, WA