Instructional Designer

Job Summary Key Deliverables and Responsibilities Cambridge is seeking an experienced Instructional Designer to join the Training & Education team. This role designs and develops learner-centered training, performance support, and scalable learning experiences that help associates build capability, navigate change, and perform at their best. The ideal candidate is a modern learning professional who can manage multiple concurrent projects, partner effectively with stakeholders, apply strong instructional design practices, and use emerging tools such as AI responsibly to improve quality, speed, and scalability. Design and develop engaging, learner-centered learning experiences that support business outcomes, organizational change, and associate performance. Create multi-modal learning solutions, including eLearning, instructor-led and virtual instructor-led training, performance support tools, job aids, videos, learning pathways, and blended learning experiences. Translate complex business processes, technical information, and policy-heavy content into clear, practical, and accessible learning solutions. Manage multiple concurrent projects through analysis, design, development, review, implementation, and measurement while balancing quality, speed, compliance, and stakeholder readiness. Partner with SMEs, business owners, Learning Business Partners, project sponsors, and teammates to clarify needs, communicate progress, manage risks, and support effective review cycles. Use AI and emerging technologies responsibly to support research, content synthesis, storyboarding, drafting, prototyping, review preparation, and workflow efficiency. Contribute to design standards, templates, governance practices, quality assurance checkpoints, and a collaborative team culture grounded in accountability, curiosity, and kindness. What We Are Looking For A designer who wants to help shape how learning is built, scaled, and experienced across Cambridge. If you are energized by meaningful work, modern learning design, AI-enabled creativity, stakeholder partnership, and a team that values both excellence and humanity, may be the place for you. Key Qualifications 5+ years of instructional design, learning experience design, learning development, or talent development experience. Experience using AI tools to improve productivity, content development, instructional design workflows, and learning solution quality. Degree in Instructional Design, Education, Learning Sciences, Communications, Organizational Development, or related field, or equivalent experience. Strong consulting, facilitation, relationship-building, and stakeholder partnership abilities. Experience building scalable learning ecosystems, performance support resources, job aids, and learning pathways. Experience with tools such as Workday Learning, Scribe, SharePoint, Microsoft 365, or AI-enabled productivity and content-development tools. ATD certification such as APTD, CPTD, Master Instructional Designer, or equivalent professional development. (Preferred) Location: Phoenix, AZ, or Fairfield, IA – Hybrid in-office 3 days/week Compensation: $65,000-$80,000 Why Cambridge? Cambridge has competitive benefits and promotes a work/life balance to encourage individual success. Premium benefit package including medical, vision, dental, life and long-term disability insurance Accrue 3 weeks of paid time off in your first year 401K retirement plan with company matching program Eleven paid holidays You can find more details about our comprehensive benefits package here. For further information about Cambridge, please visit