Manager, Global Events (AMER)

Overview Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale. Elastic’s solutions for search, security, and observability help organizations deliver on the promise of AI. Role : As the Global Events Manager, AMER, you will be responsible for building the definitive stage for Search AI and delivering high-impact experiences as part of the ElasticON global tour. This is a highly collaborative role responsible for turning global event strategy into exceptional in-person experiences that engage customers, prospects, partners, and the Elastic community. Working as part of the Global Events team, you will own the end-to-end execution of multiple ElasticON events, partnering closely with Americas regional Marketing, Sales, Product Marketing, Executive Communications, Customer Success, agencies, venues, and vendors to deliver world-class experiences that drive pipeline, strengthen the Elastic brand, and showcase leadership in Search AI. This role combines strategic planning with hands-on execution. You will develop project plans, manage budgets, oversee registration, event technology, sponsorship delivery, production, logistics, staffing, and onsite operations, ensuring each event is delivered seamlessly and consistently across the global ElasticON programme. The Global Events Manager, AMER reports to the Senior Global Events Manager. We’re seeking someone who thrives in a fast-paced environment, builds strong cross-functional relationships, thinks strategically, and is willing to roll up their sleeves to make things happen. What You Will Be Doing Lead the end-to-end planning, project management and execution of the Americas ElasticON tour, delivering exceptional experiences for customers, prospects, partners and the Elastic community. Manage content updates for the ElasticON web pages. Translate global event strategy into detailed regional delivery plans, ensuring consistency across the ElasticON programme while meeting regional business objectives. Build and manage comprehensive project plans, timelines, workstreams, milestones and critical paths, keeping stakeholders aligned and ensuring key deliverables stay on track. Manage all aspects of event delivery, including venue sourcing, production, audiovisual, catering, registration, staffing, transportation, security, signage, shipping, sponsor logistics and onsite operations. Partner closely with regional Marketing, Sales, Customer Success, Product Marketing, Executive Communications and other internal teams to deliver a seamless attendee experience. Partner with PMM to support content storyline development. Manage event websites, registration platforms and attendee communications using tools such as Cvent, ensuring accurate reporting and Salesforce integration. Orchestrate audience acquisition strategy and email campaign strategy in collaboration with DemandGen. Support keynote, breakout and workshop planning by coordinating speaker logistics, rehearsal schedules and executive requirements. Lead sponsor fulfilment, ensuring all contractual benefits are delivered and exhibitors receive an outstanding experience. Develop and manage event budgets, forecasts, purchase orders, contracts and invoice reconciliation, ensuring events are delivered within budget. Source, negotiate and manage relationships with venues, production partners, agencies and suppliers, ensuring high-quality delivery and value for investment. Identify project risks, manage dependencies and implement contingency plans to ensure successful event delivery. Implement risk management and quality delivery protocols to ensure successful event execution. Lead onsite event management, acting as a key decision-maker to ensure flawless execution from build through to breakdown. Oversee executive-level programs, such as Executive Briefing Centers (EBCs), dinners, and Week of Wonder initiatives. Measure event success through attendee engagement, pipeline contribution, feedback and post-event reporting, using insights to continuously improve future events. Own pipeline goals, helping drive event-generated leads, customer engagement and business growth. What You Bring 7+ years of experience managing large-scale B2B conferences, customer events or field marketing programmes. Experience delivering complex, multi-workstream events from concept through onsite execution and post-event reporting. Experience working within enterprise technology, SaaS, cloud, AI, data or cybersecurity industries is highly desirable. Exceptional project management and organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Experience managing significant event budgets, vendor negotiations and contract administration. Strong knowledge of event technology platforms, including Cvent, Salesforce, Tableau and Google Workspace. Excellent stakeholder management skills, with experience working across matrixed global organisations and partnering with senior leaders. A proactive, collaborative and solutions-focused approach, with the confidence to take ownership and drive projects forward. Willingness to travel extensively across the AMER region and work flexible hours as required by event schedules. Fluent in English; Spanish or Portuguese would be an advantage. Ability to translate event engagement into business outcomes, with a focus on pipeline contribution, meetings, and customer engagement metrics. Additional Information – We Take Care of Our People As a distributed company, diversity drives our identity. Elastic is committed to balancing great work with great life, and to equal opportunity and inclusive culture. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by law. We welcome individuals with disabilities and offer accommodations during the application process upon request. We strive to have parity of benefits across regions, and while regulations differ, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Company matches up to $2000 for charitable donations and service Up to 40 hours each year to use toward volunteer projects Parental leave of at least 16 weeks Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates diverse perspectives, experiences, and backgrounds. If you require accommodation during the application or recruiting process, please email View email address on click.appcast.io. We will respond within 24 business hours. Applicants have rights under Federal Employment Laws and can view posters related to FMLA and EPPA. Elasticsearch distributes technology subject to export controls for individuals located in or nationals of certain countries; if applicable, an export license may be required. National origin status does not affect employment eligibility. #J-18808-Ljbffr Elastic