Maintenance Technician

The Maintenance Technician is a valuable member of the operations team. The position is responsible for performing maintenance duties in managed luxury homes. Exceptional knowledge of home maintenance, repair and troubleshooting in the following areas is essential:

• Plumbing
• A/V Equipment
• Appliances
• Fireplaces
• Boilers and HVAC
• Electrical
• Carpentry
• Painting
• Drywall repair

DUTIES AND RESPONSIBILITIES:
• Maintenance
• Weekly Property Checks
o Weekly Trash and Bi-weekly Recycling Removal
o Landscaping
o Irrigation Maintenance
o Snow Removal
o Create Estimates for Repairs
o Scheduling and coordination of property maintenance
• Post departure and Pre-Arrival Property Checks
• Home inspection, evaluation and repair
• Vehicle Preventive Maintenance and Repair
• Documentation of time worked and tasks completed for billable and non-billable time
• Required On-Call response as directed by reservations
• Performs other related duties as assigned.
• Some evening on-call shifts

SUPERVISORY RESPONSIBILITIES:
• This job has no supervisor responsibilities

DESIRED SKILLS AND EXPERIENCES:
• Maintenance Technicians must have and maintain a clean driving record to drive company vehicles
• Qualifications: High school diploma or general education degree (GED).
• Work Experience: 2+ years or more property maintenance experience and/or training, or equivalent combination of education and experience.
• General Knowledge: Property Management, Home Maintenance, Carpentry, Irrigation Systems, Plumbing, Electrical, AV, Hot Tubs/Spa, Appliances, Computer skills
• Flexibility: Demonstrates a willingness to assist in any role within the organization in times of need. Flexible working hours and ability to regularly work on weekends.
• Adaptability: Demonstrates a willingness and ability to change as new systems are implemented.
• Certificates, licenses and registrations required: Must have a valid driver’s license or CDL with a clean driving record and must maintain a clean driving record. Confidence in driving large vehicle including shuttles and towing trailers.
• Communication: Must possess excellent customer service skills, communication, and interpersonal skills.
• Diversity: Ability to work with a diverse team and clientele.
• Attitude: Personable and able to deal with variety of personality types. Positive attitude to solving problems.
• Multi-tasking: Ability with logistics and coordination of simultaneous assignments
• Work Ethic: Deadline driven, detail oriented and able to work autonomously but also as a team player.
• Teamwork: Ability to interact positively with supervisor, management, coworkers, owners and guests.

PHYSICAL DEMANDS AND WORK ENVIORNMENT:
• Frequently required to stand and walk, talk and hear
• Frequently required to climb, balance, bend, stoop, kneel or crawl
• Continually required to utilize hand and finger dexterity
• Continual exposure to wet and/or humid conditions (non-weather)
• Continually exposure to outside weather conditions
• Continually exposure to extreme heat or cold (non-weather)
• While performing the duties of this job, the noise level in the work environment is usually moderate to loud
• The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds
• Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus
• Additional remarks regarding work environment:
o Able to get in and out of a vehicle
o Must be able to walk on icy & slippery surfaces
o Occasionally required to drive or may be expected to drive at some point
• Specialized equipment, machines, or vehicles used: Shuttles, Suburban’s and trailers.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation details: 28-30 Hourly Wage

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