Director, Sales Development (Chandler, AZ)

Hey — Let's find your next opportunity Fountain About Fountain When you join the Fountain team, you become part of the leading enterprise solution for frontline workforce management. Fountain’s automated, customizable platform provides a seamless applicant experience for workers, while ensuring organizations can scale and manage their frontline talent. We’ve helped hundreds of companies like UPS, CLEAR, Stitch Fix, GoPuff, Fetch, and sweetgreen to hire, onboard, and manage over 14 million workers in more than 75 countries. In 2022, we closed $185M in our Series C, led by SoftBank and B Capital. Join our growing team of highly collaborative, ambitious, and forward‑thinking Fountaineers as we empower our hundreds of customers and millions of frontline workers around the world. Let’s elevate frontline work together. About the job Sales Development Leadership Fountain is scaling. We have a strong product‑market fit in QSR, logistics, and retail, enterprise logos that validate the value we deliver, and a sales organization growing to match the opportunity. The next phase requires a more deliberate, high‑output pipeline engine and this role leads that build. You’ll report to the SVP of Sales and own the outbound function end to end: the playbooks, the team, the pipeline quality standards, and the results. This is a builder role. What You’ll Own Build and run vertical‑specific outbound playbooks for QSR, logistics, and retail – personas, sequences, call strategy, and objection handling Own pipeline quality, not just volume. Define what a qualified opportunity looks like and hold the standard with AEs Lead and develop a team of SDRs across commercial and strategic segments, with structured coaching tied to funnel metrics Partner with marketing on ABM and account targeting for tier‑one accounts Establish the operating cadence: weekly pipeline reviews, rep scorecards, and CRM hygiene as a non‑negotiable What You Should Bring 4-7 years in sales development leadership with clear evidence of building A track record of owning pipeline quality (you can define exactly what a qualified meeting is and why) Experience with multi‑stakeholder enterprise motions involving HR, Operations, and Finance buyers A clear POV on AI‑assisted prospecting, where it creates leverage and where it creates noise Proficiency in Salesforce, outreach tools (e.g. Amplemarket), Sales Navigator, Gong – including the ability to build reporting infrastructure and define data standards Strong coaching instincts grounded in data, not instinct alone Ability to work on‑site in our Chandler, AZ office 3‑4 days per week Travel is required on an as‑needed basis; frequency may vary from once per month to once per quarter depending on business priorities Salary Range: $150,000 - $185,000 USD + bonus, depending on location & experience We are currently hiring for this role in either Chandler (AZ) or San Francisco (SF). To support hiring in both locations, there is a separate listing for each. Please ensure you apply to the listing that corresponds to your preferred location. Health Insurance Paid Time Off (PTO) Paid Holidays Remote Work Professional Development Vision Insurance Even if you do not meet all the requirements above, we still encourage you to apply for this position. While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points. What do you have to lose? Fountain offers an incredibly unique work environment. We employ a diverse team all over the world. Each Fountaineer is given the freedom to do their best work from wherever they choose. We also understand the importance of in‑person connections and hold in‑person meetings with your team and meet annually as an organization to build our relationships and focus on the future of moving Fountain Forward. The benefits we offer in the United States include competitive health plans and a retirement plan. Some Fountain‑wide perks offered to all employees across the globe include a flexible vacation policy, paid holidays, monthly lunch stipends, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursements. Fountain is a global employer, so some benefit offerings will vary from country to country. Fountain is proud to be an equal opportunity workplace. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status. By submitting an application, you confirm that you have read our Privacy Policy and agree that we may process and retain your personal data for the purpose of recruitment in accordance with applicable data protection laws. Senior Software Engineer – Fountain One Platform Team As a Senior Software Engineer in the Fountain One platform team, you will be part of a dedicated team of 4 developers working on developing new products and features that span across the entire Fountain suite of products, which includes planning, architecture, development, and maintenance. To do so, you receive support from product managers, designers, and other software engineers. The Fountain platform team is organized into product squads, each responsible for various areas across multiple stacks. The goal of this team is to deliver platform and product enhancements to increase customer value and engineering practices across the various Fountain offerings. The team operates with agility and speed. You will be expected to make decisions even when faced with uncertainty, and you will have the freedom to do so. In fact, you will operate with the autonomy typically found in early‑stage product development, rather than in a larger organization. You will have the opportunity and be expected to use the latest AI tools to boost your development, as well as contribute to agentic AI‑driven systems that enhance the quality of releases through automated processes. This role requires collaboration within a globally distributed organization, spanning different time zones, continents, and cultures (including Western and Northern Europe, USA, South Africa, India, and more). What You’ll Be Doing Develop, maintain and test multiple critical systems with high traffic Work closely with product teams to deliver customer value Work closely with other engineering teams to deliver concrete developer experience gains Implement reactive systems that enhance performance, security and stability Drive key software architecture decisions Improve our agentic development systems and processes Engage in code reviews and pair programming sessions to uphold code excellence, uniformity, and adherence to best practices Identify and resolve performance constraints, optimizing applications for peak speed, scalability, and user convenience Staying up-to-date with industry trends, continuously seeking opportunities to enhance the user experience What You Should Bring Minimum 5 years of extensive software engineering experience, more backend‑oriented Demonstrated track record in product‑focused software development Understanding of complex software architectures Strong problem‑solving abilities, including using AI tools Ability to bridge enterprise customer problems and code seamlessly, showcasing a keen sense of UX as well as security/consistency/scalability considerations Solid understanding of the limitations and benefits of AI tooling assisted development Excellent communication skills, both written and verbal, to foster effective collaboration with team members and stakeholders Capability to work autonomously and confidently, even amidst dynamic circumstances Demonstrated ability to identify and address misaligned system architectures Proficiency in Agile methodologies, with a history of collaboration within cross‑functional teams Preference for candidates with prior experience in startup environments and remote international settings #J-18808-Ljbffr SCALIS