Accounts Receivable/Customer Service

Job Description

Job Description

What You’ll Do

• Assist with Accounts Receivable functions, including processing customer payments, applying cash receipts, and maintaining accurate records. 
• Support invoicing, payment processing, and follow-up on outstanding customer balances as needed.
• Collaborate with the Accounting team to resolve billing questions and maintain accurate customer account information.
• Serve as the central hub for office coordination and daily business operations
• Create a polished, welcoming experience for employees, customers, and visitors
• Manage communications including phones, mail, scheduling, and office logistics
• Support projects across departments including HR, sales, operations, and leadership
• Prepare reports, documents, spreadsheets, and presentations
• Track information and maintain accurate records and administrative systems
• Assist with event coordination, meetings, onboarding activities, and internal communications
• Manage office supply inventory and vendor coordination
• Identify opportunities to improve organization and efficiency
• Take ownership of special projects and additional responsibilities as business needs evolve

What Makes Someone Successful Here

• Naturally organized and detail-oriented
• Professional presence and strong communication skills
• Comfortable managing multiple priorities at once
• Strong judgment and ability to anticipate needs
• Curious, coachable, and eager to learn
• Brings energy, accountability, and initiative to the team
• Enjoys working with people while keeping operations running smoothly

Qualifications

• Associate or bachelor’s degree preferred, but not required (Business, Communications, Human Resources, Marketing, Operations, or related fields)
• Internship, campus leadership, administrative, office, customer-facing, or business experience preferred
• Strong Microsoft Office skills (Excel, Outlook, Word)
• Ability to learn systems quickly and adapt in a fast-moving environment
• Demonstrated ability to manage responsibilities independently
• Strong written and verbal communication skills
• Previous Accounts Receivable experience or experience supporting accounting functions is preferred. 

Why Join Quality Brands

• Competitive compensation based on qualifications and demonstrated capability
• Pay progression opportunities following a successful 90-day performance review
• Medical, Dental, and Vision Insurance
• 401(k)
• Paid Time Off
• Cell Phone Allowance
• Direct exposure to leadership and business operations
• Opportunity to expand responsibilities and develop professionally
• Team-oriented environment where people are trusted to make an impact

Benefits:

We offer a comprehensive and competitive benefits package, including:
● Medical, Dental, and Vision Insurance
● 401(k) Retirement Plan
● Paid Time Off (PTO)
● Cell Phone Allowance
● Opportunities for growth and expanded responsibilities
● Supportive and team-oriented work environment