Manager, Labor Relations

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

Service Operations North America (SONA) is a part of SO&T and has about 1,000 employees across the United States and Canada. We operate the Central Distribution Center in Byhalia, MS as well as Regional Distribution Centers across the NA region. The Byhalia CDC is a 1 million square foot facility located approximately 25 miles southeast of Memphis, TN and employs 500+ employees (approximately 70% unionized).




Mission/Purpose of the Position
The Labor Relations Manager is part of the Byhalia People & Culture function. This is leadership position, managing the site labor relations team and providing support and guidance to the operational management team, first line management and P&C function with respect to the collective bargaining agreement and other labor relations matters. This is both a strategic and hands-on role that helps to drive the business objectives of the operation and promotes a strong and effective working relationship with the union.

To be successful in this position, you are a visionary and inclusive leader with a strong ability to influence and inspire others. You demonstrate strong courage to challenge and develop, and you truly embrace and live our leadership principles: to lead with passion, perform with purpose and transform with vision.

This position reports to the People & Culture Manager of the Byhalia CDC and is based full-time on-site in Byhalia, MS.

Essential Functions




• Actively partner with business and operational leaders in order to develop and execute a comprehensive labor relations strategy in support of operational objectives.
• Advise, coach and educate people leaders and the People & Culture team regarding labor relations matters with a strong focus on collective bargaining agreement (CBA) interpretation, administration, and labor legal compliance.
• Lead a team of labor relations professionals. Provide ongoing teaching, coaching and career development support.
• Work closely with union representation to grow and maintain a strong and effective relationship.
• Ensure consistent administration and interpretation of the CBA, site work rules and Company policies.
• Seek guidance from the SONA Regional Employee & Labor Relations Manager to ensure alignment with SONA strategic labor relations priorities and objectives.
• Serve as the designated Company representative at the local level of the grievance procedure and participate at other levels as required.
• Support contract negotiations by identifying issues, developing proposals, and building a business case to support the Company’s position.
• Act as a change agent to drive a continuous improvement mindset in a culture of high performance and accountability.
• Champion the Volvo culture as well as assure alignment of management actions with Volvo Group values and principles.
• Perform special initiatives, projects and other assignments as directed by the P&C Manager.
• Lead and act according to Volvo values.

Who are you?

Minimum Education and Experience

• Bachelor’s degree in Human Resources, Labor/Industrial Relations or a related field required. Advanced/graduate degree preferred.
• Minimum 5 years of Labor Relations experience required, preferably working in a distribution/manufacturing environment.
• Collective bargaining experience negotiating contracts and other agreements directly with the union preferred.
• 2 years of people leadership experience preferred.
• Human Resources professional certification preferred.
• Demonstrated ability to drive change, set demanding targets and motivate teams and individuals to deliver outside of their comfort zones.

Necessary Competences, Skills and Abilities

• As all documentation is in English, proficiency in the English language is required.
• Excellent written and verbal communication skills.
• Strong interpersonal skills, including the ability to network effectively across a diverse organization and build enduring relationships across functional and geographical areas.
• Thorough knowledge of US employment and labor law, as well as HR professional practices.
• Solid business acumen (financial/operational business drivers).
• Strong problem-solving, negotiating and conflict resolution skills, and the ability to be flexible and change directions when needed.
• Ability to facilitate meetings with diverse groups, resolve conflicts and support resolution to a positive outcome.
• Ability to coach managers and employees in handling various employment and management-related issues.
• Ability to work independently and make independent decisions, ensuring high levels of collaboration with stakeholders and subject matter experts.
• Ability to work collaboratively with operational leadership and union officials at all levels within the organization.
• Ability to lead continuous improvement efforts to support business/operational strategies.
• Analytical and interested in using data for insights.
• Excellent computer skills (Microsoft Office 365).
• Ability to work in a fast-paced team environment striving towards operational excellence guided by Volvo’s Values and the Code of Conduct.
• High degree of confidentiality, integrity and ethical standards.
• Ability to travel occasionally to support business needs.

What’s in it for you?

We offer a solid package of compensation and benefits.

Ready for the next move?

Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today!

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the base pay is set at $140,000- $160,000 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

In addition to a solid package of compensation and benefits, plus you will enjoy:

• Competitive medical, dental and vision insurance.

• Generous paid time off.

• Competitive matching retirement savings plans.

• Working environment where your safety, health and wellbeing come first.

• Focus on professional and personal development through Volvo Group University.

• Programs that make today’s challenging reality of combining work and personal life easier.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Trucks Technology & Industrial Division hire team players who are ready to create real customer impact. Our decentralized teams work close to our customers, with speed and autonomy, to build what they truly need.
Join us to collaborate on innovative, sustainable technologies that redefine how we design, build, and deliver value. Bring your curiosity, your expertise, and your collaborative energy, and together, we’ll turn bold ideas into tangible solutions for our customers and contribute to a more sustainable tomorrow.