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Contact Center Director: People-First Growth Leader

Farah & Farah

Farah & Farah in Jacksonville, FL is seeking a Contact Center Director to lead a high-volume intake team and align operations with growth objectives. This role combines strategic oversight with hands-on coaching to deliver exceptional client service and convert prospects into retained clients. The ideal candidate has 5+ years of management experience in fast-paced environments, strong data analysis skills, and proficiency with CRM and reporting tools.

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Vacancy posted 1 day ago
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