Mortuary Assistant (Part-Time)

Mortuary Assistant

NorthStar Memorial Group is seeking a Mortuary Assistant at Nakamura Mortuary in Wailuku, HI. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person
• Courier work to include picking caskets up from the local airport
• Help with bringing decedents into our care, either from medical facilities, or from the residence where they passed away
• Learn how to safely and properly preform cremations.
• Other duties as assigned

Qualifications

• 1 year of experience in customer service preferred
• Experience handling difficult situations
• Funeral professional experience preferred
• Strong attention to details
• The ability to be flexible in their duties and to work collaboratively with coworkers
• Safely able to lift up to 70 pounds independently, and to push and pull larger amounts of weight

Compensation

• $20.00-$22.00/hr.

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.