Overnight Security Guard | Playa Largo Resort & Spa

Playa Largo Resort & Spa Security Position

Shaner Hotels has an amazing opportunity at our award-winning Playa Largo Resort & Spa, located in the beautiful Florida Keys. Playa Largo features 175 luxury rooms and suites, including 10 private bungalows, a 3-bedroom beach house, ballroom with private courtyard, private marina with boat ramp, a full-service spa, salon, wedding lawn, sports courts, and fitness facilities. Playa Largo offers plenty of waterfront and indoor space for events ranging from weddings to private and corporate events. This property also features four restaurants and bars including an upscale steak house, fresh seafood restaurant, ceviche & sushi bar, in-room dining, full banquet and catering department, pool & beach bar, and a sunset terrace.

Job Description

Responsibilities include:

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
• Maintains complete awareness of hotel facilities and services.
• Handles deliveries received during non-business hours, following hotel procedures.
• Monitor surveillance cameras as assigned.
• Investigate duress alarms and comply with respective procedures.
• Patrol the property with specified equipment, checking all designated points and document all actions.
• Ensure all guest room doors are secured; assist guests with room access according to privacy policies.
• Respond to the scene of guest/employee accident promptly; comply with departmental procedures.
• Comply with state regulations and with Shaner and Franchise guidelines for handling intoxicated guests.
• Report to scenes of vehicles accidents/thefts and document specified information.
• Comply with guest requests for storing and safekeeping of their valuables and follow procedures.
• Maintain confidentiality of all Security and hotel reports/documents.
• Provide interdepartmental assistance upon request to ensure optimum service to guests.
• Provide security service for banquet functions/meeting rooms as assigned.

Qualifications include:

• High school graduate or equivalent; college degree or vocational training a plus.
• Minimum 1-year prior experience in a similar position of dealing with the general public.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to endure abundant physical movements in carrying out job duties.
• Ability to ensure security all persons and property.
• Ability to remain calm and courteous with demanding/difficult employees and/or situations.
• Ability to perform job functions to standards under pressure of tense/confrontational situations.
• Ability to ensure security and confidentiality of guest and employee information.
• Ability to enforce hotel's standards, policies and procedures with hotel staff.