HR Operations Manager

HR Operations ManagerMuir Wood is seeking an HR Operations Manager to help build the people infrastructure behind our growing, multi-site organization. This is a hands-on role for an HR operations leader who enjoys building—creating smarter processes, strengthening systems, and making work easier and more reliable for employees, managers, and the HR team. You'll partner across HR, Payroll, Finance, IT, Talent Acquisition, and Front-line Teams to improve how work gets done at every stage of the employee lifecycle. We're looking for someone who naturally asks: What could work better? What's getting in the way? And how do we solve it together? This is more than HR administration—you'll have real ownership to build, simplify, automate, and scale.Real ownership to build and scale HR systems and processes—not just maintain themHybrid flexibility (3 days onsite, 2 remote)Full benefits: Medical, Dental, Vision, 401(k) + match, PTOHigh-visibility role partnering with leaders across the organization with the opportunity to grow with the businessMission-driven culture supporting behavioral healthcare for teens and familiesAssess HR processes and redesign scalable and sustainable workflows across the employee lifecycle, onboarding, job changes, leaves, and offboardingDevelop clear SOPs, process maps, and service standards; reduce manual workarounds through automationServe as owner and subject matter expert for HRIS and HR technology—optimizing workflows, integrations, permissions, and reportingTroubleshoot system issues with internal teams and vendors; support new HR technology implementationsImprove HR data accuracy through recurring audits and quality-control processesBuild and maintain workforce reports, dashboards, and HR operational metrics to track and support improvement over timeStrengthen handoffs among HR, Talent Acquisition, Payroll, Finance, IT, and OperationsBuild processes that support compliance, strong documentation, audit-readiness, and growthLead cross-functional process-improvement initiatives, bringing the right stakeholders togetherLead and develop one HR Operations team member; set priorities, expectations, and service standardsMust have:5+ years of progressive HR experience with responsibility for HR operations, HRIS, or process improvementDemonstrated experience building, redesigning, or significantly improving HR processesStrong HRIS experience: workflows, reporting, data management, and system optimizationStrong analytical, process-mapping, problem-solving, and project-management skillsAbility to lead projects from problem identification through implementationStrong written and verbal communication skillsPreferred:Prior people-management experienceExperience in healthcare, behavioral health, or another multi-site regulated environmentExperience partnering closely with Payroll, Finance, IT, and Talent AcquisitionExperience implementing or significantly optimizing an HRISPrior consulting experienceYou build structure where it doesn't yet fully existYou notice gaps and take initiative to understand and solve themYou move comfortably between strategy and hands-on executionYou improve a process without making it unnecessarily complicatedMuir Wood provides trauma-informed, relationship-centered residential and outpatient treatment for teens ages 12–17 across multiple California campuses. Behind every clinical program is an operations team that makes reliable, high-quality care possible—this role is part of that foundation.Muir Wood Healthcare is an Equal Opportunity Employer.