DevOps Engineer

Job Title: Dev Ops Engineer Location: Boca Raton, FL-Remote/Hybrid About Us At Predictive Sales AI (PSAI) , we’re redefining how technology and intelligence transform digital marketing. Our AI-powered software enables home services businesses to make smarter, faster decisions—fueling growth through automation, prediction, and precision. As a DevOps Engineer at Predictive Sales AI, you will play a critical role in maintaining, optimizing, and scaling our infrastructure and client-facing platforms. You will take ownership of deployment pipelines, system reliability, and automation initiatives while supporting both internal teams and enterprise clients. This role requires a balance of technical execution, problem-solving, and process improvement, with increasing autonomy and influence over DevOps strategy and system architecture. We are looking for an individual who is organized, proactive, and detail-oriented. In this role, you will work closely with teams across the company. Key Responsibilities Own and execute deployments, releases, and patch management through Azure DevOps pipelines Improve CI/CD workflows to increase efficiency, reliability, and scalability Ensure 100% successful rollout of patches across enterprise platforms Design and implement automation scripts to reduce manual processes Continuously identify opportunities to streamline infrastructure and operational workflows Manage DNS configurations, domain migrations, and backend system updates Issue, install, and monitor SSL certificates to ensure uninterrupted service Administer and maintain Office365 environments and user access Diagnose and resolve system, data, and performance issues across platforms Proactively monitor system health and recommend improvements Ensure high availability and reliability of client-facing systems Support internal teams with device setup, technical troubleshooting, and IT needs Manage office equipment inventory and onboarding logistics Provide timely and professional email-based support to clients and employees Lead and support migration of legacy platform clients into the CMS platform Execute domain changes and ensure backend data integrity during migrations Maintain accurate system documentation and metadata Propose and document process improvements within Confluence Contribute to standardizing DevOps and IT procedures Actively participate in Scrum ceremonies, including daily standups and sprint planning Collaborate cross-functionally with engineering, client services, and leadership Mentor junior team members and contribute to knowledge sharing Desired Traits Ownership and accountability Proactive, solutions-oriented mindset Strong communicator (technical & non-technical) Detail-oriented and organized Adaptable and quick learner Team-oriented and collaborative Calm under pressure Continuous improvement mindset Required Skills and Experience 3–5 years of experience in DevOps, Systems Engineering, or IT Operations Strong experience with Azure DevOps, CI/CD pipelines, and scripting (PowerShell, Bash, or Python) Solid understanding of DNS, SSL, cloud infrastructure, and system administration Experience with Office365 administration and enterprise environments Strong troubleshooting and analytical skills Ability to work independently while collaborating in a team environment Why Join Us? Innovative Environment: Be part of a forward-thinking company that values creativity and encourages the exploration of new ideas. Professional Growth: Access opportunities for continuous learning and career advancement within a supportive and dynamic team. Comprehensive Benefits: Enjoy a competitive salary, performance-based bonuses, flexible work arrangements, and a robust benefits package. Collaborative Culture: Work in a team-oriented environment where collaboration and mutual respect drive our success. If you're ready to be part of an innovative, growth-oriented team, apply today! #J-18808-Ljbffr