Senior BPM, Developer Experience Programs

Senior Business Program Manager

At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

The Developer Experience Programs team shapes how engineers at 1Password work, and how engineers work shapes what 1Password ships. We run the programs, measurement, enablement, and cross-functional mechanisms that support developer experience across the software development lifecycle, and we build the feedback loops that help Engineering adopt new capabilities and continuously improve the speed and quality of delivery.

The team sits within Engineering Operations and works closely with Platform Engineering, Security, IT, and Finance. Platform Engineering builds and owns the underlying developer tooling, data platforms, and AI workflow systems. DevEx Programs partners with them on the decision, rollout, enablement, and measurement work that help those investments land effectively across Engineering.

As a Senior Business Program Manager, you will run the programs and mechanisms that turn developer experience signals into program priorities for engineering at 1Password. You will design and own how we measure developer experience and effectiveness, and you'll translate those findings into clear program decisions, including developer tooling and our impact measurement strategies.

The immediate priority is AI-accelerated software delivery, where demand is highest and traditional developer productivity measures are being tested by new tools and ways of working. This role is coming in at a formative stage: the team is new, foundational mechanisms are being stood up, and you'll have a real opportunity to help shape how 1Password ships software.

This IC role is for a strong cross-functional operator who can bring structure to ambiguous decisions, turn signals into clear recommendations, and help partners across Platform Engineering, Security, IT, and Finance move to better, faster program decisions.

Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.

This is a remote opportunity within Canada and the US.

What We're Looking For:

• 5+ years of experience leading complex cross-functional programs in a technical organization, especially where decisions are shared across multiple stakeholders.
• Background in developer experience, developer productivity, engineering effectiveness, internal platform programs, technical program management, or a related function.
• Familiarity with AI-accelerated development workflows, and an understanding of the tools, adoption patterns, and measurement challenges that come with them.
• Working familiarity with developer productivity and developer experience measurement frameworks (DORA, SPACE, DX Core 4, or similar), and a point of view on where they help and where they fall short.
• Ability to design evaluation frameworks, structure pilots, and turn mixed quantitative and qualitative inputs into clear recommendations.
• Strong judgment in ambiguous environments. You bring structure to messy inputs, clarify tradeoffs, and help teams move to decisions.
• Comfort partnering with engineering teams and technical leaders without needing to be an engineer yourself.
• Experience coordinating across partner functions such as Security, IT, Finance, or Procurement.
• Strong written and verbal communication, including executive-ready recommendations, pilot readouts, and concise decision-oriented summaries.

Bonus Points For:

• Direct experience with AI developer tools such as coding assistants, code review tools, or agent frameworks.
• Hands-on experience with developer productivity measurement platforms or dashboards (e.g., DX, Jellyfish, LinearB, or in-house equivalents).
• Background in software engineering, engineering management, or technical program management.

What You Can Expect:

• Translate developer experience signals into program priorities .
  • Synthesize tooling data, measurement outputs, pilot results, and developer feedback into actionable insights.
  • Bring those insights into portfolio planning, measurement reviews, and roadmap conversations with partner teams.
  • Turn insights into clear recommendations on where to invest, expand, rationalize, or retire tools and related programs.
• Lead the developer experience measurement program.
  • Own the day-to-day program leadership for 1Password's developer experience measurement platform: coverage, data quality, reporting cadences, and how signals are used operationally.
  • Partner with Platform Engineering on metrics platform priorities, instrumentation, and data integrity, while owning program structure, stakeholder alignment, and operating cadence.
  • Build the operating mechanisms that make developer experience and tooling data useful for decision-making.⁠
  • Support investment and portfolio decisions with adoption reporting, usage analysis, and impact-oriented recommendations.
  • Evolve the measurement model as software delivery changes, especially where traditional signals become less representative of AI-native work.
• Run developer tooling evaluation, pilots, and portfolio governance.
  • Own intake, prioritization, and evaluation workflows for developer tools across the SDLC, with a near-term focus on AI tooling.
  • Maintain the evaluation frameworks, decision criteria, and review mechanisms used to assess new tools and changes across the portfolio.
  • Design and run structured pilots with clear hypotheses, baselines, success criteria, and decision points.
  • Coordinate security review, integration approval, and related governance, including emerging integration patterns such as MCPs.
  • Partner with IT, Finance, and Procurement on provisioning, licensing, renewals, and cost visibility across the portfolio.

What Success Looks Like:

• Engineering ships faster and with higher confidence because tooling decisions are streamlined and grounded in clear evaluation frameworks, pilots, and cross-functional input from Platform Engineering, Security, IT, Finance, and Procurement.
• The tooling portfolio is actively managed, with clear visibility into what to adopt, expand, rationalize, or retire.
• The developer experience measurement program is trusted and regularly used to guide investment and prioritization, with operating mechanisms that leaders and partner teams rely on.
• Investment recommendations are backed by a clear mix of adoption data, usage trends, developer feedback, pilot results, and measurement insights.
• The measurement model keeps pace with how software delivery is changing, especially around AI-native work.

At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future