Product Specialist

Product Specialist Are you driven by technology? Have you been considering the automotive industry but don't know how to break in? Fields Volvo is looking for the “Apple Genius” of our dealership. The Product Specialist role is instrumental to our store’s day-to-day operations, providing product demos to prospects, selling the technology that buyers crave, assisting customers with technology, and solving problems quickly and efficiently. As a Volvo Product Specialist, you’re highly skilled at uncovering customers’ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but you’re also the person who guides them, advising them and even setting up their new products Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. Being family-owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields: Five, Safety, Integrity, Courtesy, Presentation, and Efficiency. We share a common purpose: to ensure transparency and foster a collaborative environment where team members feel comfortable sharing ideas, and we promote from within the organization.

BENEFITS

RESPONSIBILITIES

• Greet and guide clients as they appear on the lot to proceed into the sales process.
• Engage in conversation with clients to fully understand their needs.
• Assist clients in identifying a vehicle that fulfills their wants and needs.
• Be the vehicle expert. Know the ins & outs of product offerings, optional packages & latest technology
• Customize vehicle delivery while ensuring that the client understands the vehicle's operational features.
• Daily follow-up using the dealership's Customer Relationship Management System (CRM).
• Bring your ‘A game’ & positive attitude with you every day

QUALIFICATIONS

• Maintain an enthusiastic, high-energy personality throughout the workday.
• Excellent verbal and written communication skills.
• Excellent listening skills.
• Ability to work in a team setting.
• Effective listening skills.
• Valid driver's license with acceptable driving record according to dealership guidelines.
• Willing to submit to a pre-employment background check