Remote- SAP HR Technical Support Engineer

Hi ,


I am Tarun Vohra, and I am a Senior Manager at E-Solutions Inc a global staffing and consulting company. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you.


Job Title: SAP Technical Support Engineer


Duration of the Contract: 12 months


Remote- Quarterly onsite visit.

Possibility for Extension: Yes


Work Location: 100% Remote


Key Responsibilities


System Configuration & Workflow Optimization

• Configure and maintain SAP ECC HR modules within the SCEIS platform to support evolving business needs.
• Recommend and implement workflow-driven solutions to reduce manual data entry and streamline HR processes.
• Identify system capabilities and limitations to propose creative, system-based solutions for HR modernization.
• Collaborate with HR and IT to design position-based access controls and ensure appropriate data access across roles.
• Maintain system protocols and configuration documentation to support change management and audit readiness.

Testing & Implementation

• Execute unit, integration, and user acceptance testing (UAT) for system changes, enhancements, and patches.
• Support production rollouts and ensure minimal disruption to HR operations.
• Troubleshoot and resolve system issues, escalating complex problems as needed. Data Quality & Reporting
• Monitor and improve data accuracy and integrity across HR systems.
• Develop and maintain reports and dashboards using SAP tools, Excel, and Power BI.
• Compare data across systems to identify inconsistencies and recommend corrective actions.
• Support audit and compliance reporting requirements. Documentation & Support
• Create and maintain technical documentation, including configuration records, SOPs, and user guides.
• Provide technical support to HR users and assist with training on new system features or workflows.
• Update SharePoint and other collaboration tools with relevant system documentation and resources.
• Collaboration & Communication
• Work closely with HR, IT, and Finance departments to align system functionality with business needs.
• Participate in cross-functional meetings to gather requirements and provide technical input on system capabilities.
• Assist with the development of policies and procedures related to system security and data classification in alignment with NIST 800-53, FISMA, and SC InfoSec standards.

Project & Change Support

• Contribute to HR system modernization projects by implementing technical solutions and supporting project deliverables.
• Create and manage work requests in the ticketing system (e.g., DevOps) to track system changes and enhancements.
• Support risk mitigation strategies and ensure compliance with IT security and development standards.

Required Skills (rank in order of


IMPORTANCE):

1. 3+ Years of Experience with SAP ECC (SCEIS) HR modules , including system configuration, testing, and troubleshooting to optimize SAP HR system workflows to support automation and reduce manual processes.
2. 3+ Years of Experience with State HR/Payroll processes , data privacy standards (e.g., HIPAA, FLSA ), and regulatory compliance frameworks.
3. 3+ Years of Experience in data validation, integrity monitoring, and issue resolution across HR systems.
4. 3+ Years of Experience in Advanced reporting and dashboard development using SAP tools, Excel, and Power BI.
5. 3+ Years of Experience in Microsoft Office products (Word, Excel, PowerPoint, Visio) and collaborative tools (SharePoint, OneDrive, Teams).
6. 3+ Years of Experience with role- based access control (RBAC) and position-driven system access configuration.

Additional Skills:

1. Written and verbal communication skills

Proficient in creating and maintaining technical documentation, including configuration records, SOPs, and user guides.


Preferred Skills (rank in order of Importance):


1. Familiarity with IT security standards and compliance frameworks, including NIST 800-53, FISMA, and SC infosec policies.


Experience with IT Implementation Projects


Tarun Vohra


Account Manager


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