Youth & Family Coordinator (Southwest)

The Youth and Family Coordinator is a hands-on leader who ensures YMCA sports programs run smoothly, safely, and inclusively. You are the primary point of contact for participants, members, and families, providing guidance, answering questions, and creating a positive, welcoming environment. By leading programs and modeling the Y's values, the Youth and Family Coordinator helps participants build skills, confidence, and teamwork, delivering an exceptional experience that brings the YMCA's mission to life in the community. How You Will Make an Impact Provide exceptional customer service as the main contact for participants with questions about schedules, equipment, or minor issues. Assist the Program Director with preparing teams, creating schedules, planning clinics, and organizing activities. Supervise games and programs when the Program Director is unavailable, including handling conflicts, weather cancellations, or schedule changes. Schedule referees/officials for games, ensure games start on time, and be ready to referee if needed. Keep score during games and enforce basic rules about player eligibility. Administer first aid when needed and complete reports for any accidents or incidents. Set up and take down equipment and maintain a clean, organized, and welcoming facility. Attend staff meetings and assist with planning or other organizational tasks. Write short weekly program reports for the Program Director. Model excellent customer service by leading with empathy, listening actively, and fostering positive relationships with participants, families, members, staff, and guests. Lead by example the Y's mission, vision, and values with program participants, members, staff and guests. Become an Ambassador of the Y's work and culture by being the ultimate storyteller of who we are as an organization and brand. Complete other duties as assigned. What You Bring to the Y High school diploma or equivalent required; some college coursework in Physical Education, Recreation, or a related field is preferred but not required. Demonstrated experience participating in or coaching youth or adult sports programs. Experience leading or supervising staff, volunteers, or peers is a plus. Strong understanding of basic sports rules, safety protocols, and program management. Proven ability to organize and manage multiple schedules, equipment, and daily program operations efficiently. Comfortable being active and demonstrating sports skills when needed. CPR/AED and First Aid certification (or willingness to obtain). Coaching certifications for specific sports are a plus. Ability to work evenings, weekends, and occasional holidays. Physical Requirements This role requires the ability to actively participate in sports and program activities, including standing, walking, running, and demonstrating physical skills. The Coordinator may need to lift, carry, set up, and take down sports equipment and supplies. Work is performed both indoors and outdoors in a variety of weather conditions. The position may require quick movement to respond to participant needs, provide first aid, or manage program activities safely. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Location About Us The Greater Austin YMCA is a dynamic force elevating quality of life in Greater Austin by boldly expanding access for all children, adults, families and seniors in our rapidly growing community. For nearly 75 years, the Greater Austin YMCA has evolved to address each community's greatest needs, touching every phase of life and nurturing happier, healthier people, a stronger community and a better world. We believe everyone deserves access to high-quality programs that keep our community strong. As a proud 501(c)(3) nonprofit, we provide financial assistance to expand access so community members can learn, grow, and thrive through our early learning academies, fitness and wellness centers, youth programs, workforce development, adult programming, mental health counseling, and more. Each year, the Y serves nearly 140,000 people across Travis and Hays counties through seven fitness and wellness centers, more than 55 licensed campuses in four school districts, two YMCA Tomorrow Academy™ locations, and Camp Moody, our outdoor Adventure camp. Globally, the YMCA is one of the oldest and largest youth-serving organizations in the world, united by our commitmentto a better future -- for all. Additional Information: The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We Take Care of Our People Our mission isn't just a statement--it's a guiding force that shapes our actions every day. Rooted in our unwavering commitment to serving our community and esteemed team members, our mission is a true way of life. We're passionate about fostering health and wellness for all, and we're truly excited to introduce the following comprehensive benefits package that has been thoughtfully designed to prioritize your well-being. Health Insurance: We provide comprehensive health coverage, including medical, dental, and vision plans, to ensure the well-being of our employees. Retirement Savings Plan: We offer a 12% employer-funded retirement plan upon meeting eligibility, empowering employees to plan for their future. Paid Time Off: Work-life integration is important to us, which is why we provide up to 48 days of paid time off over vacation, holidays, and sick leave. Additional Perks: Free household membership to facilities operated by the Greater Austin YMCA, which is worth $1,200+ annually. Pay Range $17-$21 per hour, DOE undefined Employer Privacy Policy EEO is the Law ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service #J-18808-Ljbffr Austin YMCA