Cash Application Specialist

Cash Application SpecialistThe cash application specialist will ensure all patient and insurance payments are posted accurately, will resolve any discrepancies and identify valid insurance credits/refunds.ResponsibilitiesPost payments received via ACH, credit card and lockboxes to corresponding patient accountsEfficiently research, analyze, and post Electronic Remittance Files (ERAs/835s) and Explanation of Benefits (EOBs)Contact payers via phone, mail and payer portals to resolve outstanding credits or to locate patient informationEnsure successful month end closing and reconciliationPost and allocate payments in multiple EMR tools for several entities of IBJICorrect and escalate any payment posting discrepancies accordinglyEfficiently resolve unapplied payments and refund inquiries in Epic workqueuesParticipate in projects designed to improve cash application processes or proceduresIdentify trends and escalate them to the corresponding third partyMeet all set performance requirements for both quality and productivityEstablish and maintain a positive relationship with other departmentsMaintain a clean and safe work environment.Other duties as assigned.RequirementsEducationHigh School graduate or equivalent requiredExperienceMinimum 3 years' experience in healthcare revenue cycle, specifically payment posting and cash reconciliationTechnical SkillsAbility to interpret Explanation of Benefits (EOBs), all ANSI codes and Provider Level Balance (PLB) adjustmentsKnowledge of Healthcare (professional) billing, CPT/ICD-10 coding, medical terminology, Medicare, Medicaid, HMO/PPO/EPO, Work Comp and Commercial insurance guidelinesStrong computer literacy skills including proficiency in Microsoft ExcelSoft SkillsExcellent organization skills, high attention to detail and proficiency in account managementResults oriented with a proven track record of accomplishing tasks within a high-performing team environmentPhysical RequirementsStand or sit for extended periods of timeThis description is intended to provide only basic guidelines for meeting job requirements. Duties and responsibilities, experience, qualifications, skills, supervisory relationship, physical/mental demands, and environmental/working conditions may change as needs evolve.Base salary offers for this position may vary based on factors such as location, skills and relevant experience. We offer the following benefits to those who are benefit eligible (30+ hours a week): medical, dental, vision, life and AD&D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off.Illinois Bone and Joint Institute, LLC is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, age, sex, national origin, disability status, military or veteran status, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state or local laws. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment.