Night Auditor
Chartwell Hospitality
Join the Brand New TownePlace Suites Nashville Brentwood!
Night Audit (Brand New Hotel)
Lights low, computers glowing, and calm efficiency in the air — that's where you thrive. At TownePlace Suites by Marriott, our Night Audit/Front Desk Agent keeps the late night and early morning running smoothly while still delivering warm, thoughtful guest service.
This role is perfect for someone who loves numbers just a little, enjoys helping guests, and is energized by being part of something brand new. And since we're opening a brand-new hotel, you won't just join the team — you'll help shape it.
From 11:00 pm–7:00 am, you'll blend basic audit responsibilities with front desk support to ensure our overnight shift is accurate, efficient, and guest-centric.
As a Night Audit & Front Desk Agent, you will:
- Be a key part of the opening team of our brand-new TownePlace Suites by Marriott
- Own the night shift (11 pm–7 am), running basic audit procedures that keep daily revenue, cash, and credit transactions balanced and in order
- Close out the day with accuracy — including reviewing activity, preparing nightly reports, and verifying that everything ties out
- Provide overnight Front Desk support: welcoming late arrivals, handling check-ins/check-outs, answering phones, and assisting with guest needs
- Maintain a calm, professional presence that reinforces our brand's reputation for genuine service — day or night
- Troubleshoot and solve problems with confidence, whether it's a billing question or a pillow request at 2 am
What you bring:
- Strong attention to detail and comfort with basic math and audit tasks
- Excellent English communication skills — reading, writing, and speaking fluently
- Confidence using computers and various hotel software systems
- The ability to stay focused, organized, and upbeat during overnight hours
- Physical stamina to stand, move, and occasionally lift or move up to 20 pounds
Perks of the night:
- A quieter work environment where your contributions are visible and valued
- A chance to help launch a brand-new hotel and build processes from the ground up
- The satisfaction of keeping both our books—and our guests—happy
Ready to help us open the doors, balance the books, and make nights memorable? We can't wait to meet you.
Benefits:
- Medical
- Dental
- Vision
- Life
- Long/Short Term
- 401-K
- Supplemental Insurance
- Professional Growth and Development Opportunities
- Compensation: Based on Experience
- Travel Discounts
Vacancy posted 2 days ago
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