Registered Nurse - Quality Management

Job Title

Works with any department, if a patient complaint arises. Experience in critical care or ED is a plus. Weekends will not typically be required unless a survey is on site. Two years of experience required, hard stop. First-time travelers allowed if two or more years of experience, hard stop.

Ensure timely intake, investigation, documentation, and response to CMS-defined grievances. Provide clinical oversight of event reporting, triage, and escalation. Facilitate and monitor root cause analyses and failure mode and effects analyses, including corrective action plans. Support regulatory inquiries, complaint investigations, and survey readiness. Maintain continuity of critical risk management and patient safety functions. Review medical records for mortality chart review. BLS required. Inpatient acute care experience required.

Bestica Healthcare