Valet - Parking Attendant

Rate: $13 USD per hour

Description

About the Resort

Horseshoe Bay Resort is located on Lake LBJ in the Texas Hill Country, offering a premier destination with access to outdoor recreation, golf, and upscale amenities.

Position Overview

The Bell/Valet Attendant delivers exceptional guest service by assisting with arrivals and departures, parking vehicles, handling luggage, and managing front drive operations. This role plays a key part in creating a welcoming and efficient first impression for guests.

Key Responsibilities

• Safely park and retrieve guest vehicles

• Greet guests upon arrival and assist with check-in support

• Transport luggage, including specialty items (e.g., coolers, golf clubs)

• Manage traffic flow at the front drive

• Maintain the cleanliness of the entrance, valet area, and bell carts

• Provide accurate information about the resort and local area

• Complete guest deliveries and special requests

• Maintain professionalism in a fast-paced environment

• Stay informed on resort amenities, schedules, and promotions

• Follow proper phone and guest communication etiquette

Qualifications

• Must be at least 21 years old

• Valid driver’s license with an acceptable driving record

• Professional appearance and demeanor

• Strong communication and customer service skills

• Ability to multitask in a dynamic environment

• Must follow uniform and grooming standards, including slip-resistant footwear

• Ability to follow all company policies and procedures

Physical Requirements

• Ability to lift to 50 pounds

• Ability to stand and walk for extended periods

• Ability to work in varying weather conditions

• Ability to move quickly to meet guest needs

• Ability to communicate effectively in English

• Ability to work collaboratively as part of a team

Benefits

• Medical, dental, and vision insurance

• Paid vacation and holidays

• 401(k) with employer match

• Short- and long-term disability coverage

• Critical illness and accident insurance

• Access to select resort amenities (based on availability)

• Retail and dining discounts

• Employee discounts at Crescent Hotels & Resorts properties

Qualifications

Education

Required

• High School or better

Preferred

• Some college or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights ( notice from the Department of Labor.