Delivery Lead/PM

Job Description

Job Title: Delivery Lead/PM/PMO
Duration: 18 Month W2 Contract 
Location: Charlotte, NC 
Required Pay Scale: $55-$60/hour

***Due to client requirements this role is only open to USC or GC candidates***

Job Description: Program Manager – Agile Delivery / PMO\n
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\nPosition OverviewWe are seeking an experienced Program Manager with strong Agile delivery and project management expertise to plan, coordinate, and oversee the execution of large-scale programs involving multiple business and technology organizations.\n
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\nThis role is responsible for coordinating program deliverables, managing dependencies, supporting resource and financial planning, monitoring program health, and ensuring alignment with business objectives, timelines, budgets, and compliance requirements. The successful candidate will facilitate collaboration among business and technology leaders, Project Managers, Technical Product Owners, Agile Release Train Engineers, QA teams, and Risk and Compliance partners.\n
\nThe ideal candidate will have experience managing projects within a Scaled Agile environment , strong knowledge of Agile methodologies and tools such as Jira, and exceptional communication, stakeholder management, and organizational skills.\n
\nKey ResponsibilitiesProgram and Project Management\n
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• Plan, coordinate, and oversee the execution of large-scale programs and project deliverables across multiple organizations.
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• Establish program objectives, target outcomes, project plans, milestones, and delivery timelines in partnership with stakeholders and leadership.
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• Manage project plans, dependencies, risks, issues, impediments, and deliverables throughout the project lifecycle.
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• Define and manage PMO intake processes, reporting procedures, and program governance routines.
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• Coordinate program kickoffs, status reviews, stakeholder meetings, change controls, tollgates, and other delivery checkpoints.
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• Manage multiple projects at various stages of the project lifecycle while ensuring alignment with business priorities and delivery commitments.

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Agile Delivery and Planning\n
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• Support Agile delivery practices and quarterly Planning Interval (PI) commitments within a Scaled Agile environment.
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• Facilitate quarterly planning sessions, cross-team coordination, and collaboration across Agile Release Trains and delivery teams.
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• Identify and resolve dependencies, risks, and impediments across teams to support timely delivery.
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• Manage Jira dashboards, track project progress, and provide visibility into delivery status, milestones, and outstanding issues.
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• Promote communication and collaboration across teams to ensure successful execution of program objectives.

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Stakeholder Management and Reporting\n
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• Establish and maintain strong relationships with business and technology leaders across multiple organizations.
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• Facilitate communication among Program Managers, Project Managers, Technical Product Owners, technology subject matter experts, PMO teams, Agile Release Train Engineers, and QA.
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• Provide regular status updates and reporting to stakeholders and senior leadership regarding program health, timelines, performance, risks, issues, dependencies, and delivery outcomes.
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• Communicate program objectives, progress, and challenges clearly to stakeholders at all organizational levels.
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• Facilitate meetings, drive follow-ups, resolve ambiguity, and influence stakeholders to achieve desired outcomes.
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• Coordinate with Risk, Compliance, and other internal partners as required.

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Financial and Resource Management\n
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• Manage program financials and support resource planning for delivery teams.
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• Monitor project costs, resource requirements, and financial performance against program objectives.
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• Track delivery success metrics and provide visibility into program performance, schedule, risks, and financials.
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• Ensure program execution remains aligned with agreed-upon scope, timelines, budgets, and expected outcomes.

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Governance and Compliance\n
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• Ensure adherence to Enterprise Change Management standards and applicable program governance requirements.
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• Support program risk management, compliance activities, and issue resolution.
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• Maintain appropriate reporting, documentation, and governance processes to support transparency and accountability.

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Required Skills and Qualifications\n
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• Minimum 5 years of Project or Program Management experience .
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• Strong experience in Agile delivery and project management within a Scaled Agile environment.
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• Working knowledge of Agile methodologies, including Scrum and Kanban.
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• Hands-on experience with Jira for project tracking, dashboards, reporting, and delivery management.
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• Proven ability to manage multiple projects, dependencies, risks, and competing priorities simultaneously.
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• Strong stakeholder management, collaboration, and relationship-building skills.
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• Excellent written and verbal communication skills, including the ability to present to senior leaders and facilitate meetings.
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• Strong analytical thinking, business acumen, and results orientation.
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• Experience with program financial management and resource planning.
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• Ability to influence stakeholders, negotiate priorities, and resolve conflicts.
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• Ability to work effectively with geographically dispersed and globally distributed teams.
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• Strong organizational skills and the ability to adapt to shifting deadlines in a fast-paced environment.

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Preferred Qualifications\n
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• Experience supporting large, complex programs involving multiple business and technology organizations.
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• Experience coordinating delivery across Agile Release Trains and cross-functional teams.
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• Familiarity with PMO intake processes, program governance, dependency management, and executive reporting.
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• Experience working with Risk, Compliance, Financial, and Legal partners.
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  Proficiency with project management and collaboration tools, including:

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  • Jira
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  • Confluence
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  • Microsoft Project
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  • Microsoft Excel
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  • Microsoft PowerPoint
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  • Visio

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Key StakeholdersThe role will work closely with internal stakeholders, including:\n
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• Program Managers and Project Managers
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• Technical Product Owners
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• Technology Subject Matter Experts
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• Project Management Office (PMO)
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• Agile Release Train Engineers (RTEs)
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• Quality Assurance (QA) teams
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• Business and Technology Leaders
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• Risk and Compliance partners

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Note: This role does not involve external client interaction. The primary focus is on internal stakeholder coordination and program delivery.\n
\nExample ProgramsThe individual will support a broad range of programs and projects, including initiatives related to:\n
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• GPS FX Payments and Receipts – External Mandates
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• GPS ISO 20022 – External Mandates

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Key Success FactorsThe successful candidate will demonstrate:\n
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• Program and Project Management: Ability to coordinate complex deliverables, manage dependencies, and maintain delivery accountability.
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• Agile Delivery and Jira: Practical experience supporting Agile execution, quarterly planning, dashboards, and cross-team coordination.
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• Communication and Stakeholder Management: Ability to facilitate discussions, influence stakeholders, and communicate effectively with senior leadership.
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• Results Orientation: Focus on achieving target outcomes, meeting commitments, and proactively resolving issues.
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• Managing Complexity: Ability to navigate competing priorities, organizational dependencies, and changing requirements.
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• Thought Leadership: Ability to identify process improvements, establish effective PMO practices, and guide teams toward better delivery outcomes.

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Primary and Secondary Skills\n
Primary Skill: Agile Scrum Master / Agile Delivery\n
Secondary Skill: Agile Tools – Jira\n
Core Competencies: Program/Project Management, Agile Delivery, Scaled Agile Methodologies, Stakeholder Management, Collaboration, Financial Management, Analytical Thinking, Business Acumen, Communication, and Results Orientation.\n
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About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: View email address on ziprecruiter.com // View phone number on ziprecruiter.com

At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:

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• Health, vision, and dental insurance (single and family coverage)
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• 401(k) plan (employee contributions only)
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