Director, Technical Program Management

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Technical Program Management Commerce Media & Offers Platform Transformation Overview Mastercard is seeking a Director of Technical Program Management to lead strategic technology programs across our Commerce Media and Offers organizations. This leader will play a critical role in driving the modernization of legacy Offers and marketing technology platforms into Mastercard's next-generation Commerce Media ecosystem. This role will partner closely with Engineering, Product, Architecture, Data, Security, and Business stakeholders to define and execute the technology transformation strategy required to evolve existing capabilities into a unified, scalable Commerce Media platform. This includes leading complex, cross-functional initiatives spanning advertiser and publisher onboarding, campaign management, ad serving, offer management, decisioning, data intelligence, and reporting capabilities. The ideal candidate combines strong technical depth, exceptional program leadership, and the ability to create clarity in highly complex environments. They are equally comfortable driving executive-level strategic discussions and partnering with engineering teams to remove delivery obstacles and accelerate execution. Key Responsibilities Commerce Media Platform Transformation Lead the end-to-end technology modernization strategy for Mastercard's Offers and Commerce Media platforms. Drive transformation initiatives that migrate and evolve legacy services, applications, and operational processes into a unified Commerce Media platform architecture. Partner with Engineering, Product Management, and Architecture leadership to establish platform roadmaps and modernization priorities. Align multiple delivery organizations around a common vision, architecture, and execution strategy. Ensure technology investments support long-term platform scalability, resiliency, operational excellence, and business growth. Technology Delivery & Execution Lead execution of complex cross-functional initiatives across distributed engineering teams. Drive dependency management, critical path planning, release readiness, and program health reporting. Manage organizational and technical risks while proactively removing blockers that impact delivery. Partner with Engineering Managers and Technical Leads to ensure priorities, capacity, and execution plans remain aligned to business objectives. Technical Leadership Provide technical program leadership across cloud-native platforms, APIs, data products, event-driven architectures, and digital commerce solutions. Partner with architects and engineering leaders to evaluate technical tradeoffs involving scalability, availability, security, performance, and maintainability. Facilitate architectural alignment and technical decision-making across multiple platform domains. Help ensure modernization efforts reduce technical debt while enabling future product innovation. Data, Intelligence & Decisioning Partner with data engineering and analytics teams to support the evolution of Commerce Media intelligence capabilities. Drive programs supporting audience creation, targeting, measurement, attribution, reporting, and optimization solutions. Ensure data platform initiatives align with privacy, compliance, governance, and platform scalability requirements. Organizational Excellence Identify opportunities to simplify delivery processes, improve operational effectiveness, and increase engineering productivity. Establish repeatable program management standards, metrics, and performance indicators. Drive continuous improvement initiatives that improve delivery predictability and reduce organizational friction. Leadership & Talent Development Build and mentor a high-performing team of Technical Program Managers. Establish best practices and operational standards across the TPM organization. Foster a culture of ownership, collaboration, innovation, and continuous improvement. Serve as a trusted advisor to senior technology and business leaders. Qualifications Required Bachelor's degree in Computer Science, Engineering, Information Systems, or related field. 7+ years of experience leading large-scale technology programs in complex enterprise environments. 2+ years of people leadership experience leading Program Management or Technical Program Management teams. Proven experience driving technology modernization and platform transformation #J-18808-Ljbffr Mastercard