Customer Service Representative - Entry-Level |
IB Collective Co.
We are a rapidly expanding event marketing and nonprofit fundraising company seeking enthusiastic, customer-focused Entry-Level Customer Service Representatives to join our team immediately. This role is ideal for individuals who enjoy engaging with the public, working in fast-paced environments, and building a career in event marketing, community outreach, and fundraising.
No prior experience is required. We provide paid training, hands-on mentorship, and real-world experience through live events, promotional campaigns, and nonprofit outreach initiatives.
Key Responsibilities
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Interact with the public at live events, fundraising activations, and community outreach programs
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Deliver friendly, professional customer service to attendees, donors, and supporters
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Communicate campaign messaging, nonprofit missions, and fundraising goals
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Answer questions confidently and provide accurate information
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Assist with event setup, breakdown, logistics, and on-site coordination
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Build positive relationships with community members and partner organizations
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Maintain an energetic, welcoming, and professional presence at all events
Qualifications
We are looking for candidates who are:
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Outgoing, approachable, and comfortable speaking with new people
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Strong communicators with excellent interpersonal skills
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Positive, coachable, and eager to learn
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Team-oriented with a strong work ethic
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Reliable, professional, and available for an immediate start
Experience in customer service, retail, hospitality, sales, events, or promotions is a plus, but not required.
What We Offer
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Immediate hire opportunities with full-time hours
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Paid training and ongoing professional development
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Competitive weekly pay plus performance-based bonuses
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Full benefits package including Medical, Dental, and Vision
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Clear advancement opportunities into leadership, event management, and account-level roles
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A supportive, energetic, and team-driven work environment
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Opportunities to work with well-known nonprofit and charitable organizations
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