Area Maintenance Director (OKC Metro Area)

Job Description

Job Description

Job Description

True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident’s families in a profound and personal way. Team members serve as a bridge between the residents, families, and the company allowing us to provide the absolute best experience for all. At True Connection Communities, you’ll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit

The Maintenance Director’s position’s primary responsibility is the planning, organizing, and directing of the general maintenance and repair of the Senior Living Community. This includes the preventive maintenance of the mechanical equipment systems, the repairs and maintenance of resident units as well as all common areas. He/she is also responsible for the training and overall management of the Maintenance Technicians. The position also has fiscal responsibility, with independent decision making for purchasing and budgetary management.

Schedule : M – F 9am – 5pm

Area of responsibility includes 3 communities per week:

• 3 days in Grace Pointe (Moore, OK) - 1 day in Laurel Springs (Mustang, OK) - and 1 day at Mon Abri (Edmond, OK)

Duties and Responsibilities

• Oversee the hiring, training and managing of all team members in maintenance. This includes preparing work schedules, conducting training staff meetings, completing performance reviews etc.
• Effectively motivates, disciplines, trains and evaluates all team members in department.
• Schedules team members in accordance with budget and ensures department maintains appropriate staffing levels.
• Ensures that team members maintain a safe and sanitary environment that meets local health department, fire marshal, OSHA and company codes and standards. Maintains regulatory compliance with state fire safety code, health inspections, pool inspections, elevator inspections, and all other applicable regulations.
• Effectively manages department labor expenses, including minimizing overtime, and managing supply expenses to a budget.
• Assists Executive Director in development of department budgets including service and supply purchasing, labor expenditures, and capital budget needs.
• Performs preventative maintenance on all mechanical systems as scheduled. Ensures all PM data is accurate and recorded in a timely manner.
• Perform general maintenance work on community equipment, building and grounds (equipment repairs, apartment painting etc.).
• Understands HVAC and other mechanical systems and implements a preventative maintenance (PM) program to properly maintain them.
• Conducts daily inspections of the building, grounds and key equipment, and performs necessary maintenance and repairs.
• Oversee and maintain timely resolution of work orders via the established work order system.
• Participates in in-service training as required by state regulations.
• Supervises safety and fire protection and prevention programs. This includes inspecting the equipment and work areas at least weekly. He/she will also oversee and implement Safety committee initiatives related to maintenance.
• Maintains drawings, plans and manufacture warranties and instructions on file.
• Responsible for maintaining the general appearance of the building (including assisting with event set up and clean up at marketing and resident events).
• Oversees and supervises outside third party vendors relating to maintenance and grounds services (including landscaping, snow removal, etc.)
• Maintains a service mentality during service calls and while interacting with others onsite.
• Performs other duties as assigned.

Additional Job Functions:

• Works collaboratively with Executive Director and other department heads to create a positive, hospitality-oriented atmosphere for all associates and residents.
• Gives exceptional customer service to residents and visitors, from providing a pleasant greeting to maintaining professionalism and composure in more challenging situations.
• Recognizes and fosters a sales-oriented culture by participating in and contributing toward the sales and marketing efforts of the community, including assisting at events when needed.
• Works with Executive Director to effectively train, coach, reward and discipline in a timely manner.
• Completes all departmental-related reports in an accurate and timely manner.
• Attends and actively participates in company-hosted webinars, on-site meetings, regional meetings and national meetings as scheduled.
• Completes all required trainings to maintain appropriate certifications and credentials for position.
• Meets with all new residents within timeframe set by Executive Director.
• Participates in the Manager-on-Duty program, including covering weekends on a rotating basis, as assigned by the Executive Director.

Qualifications

• High school diploma or equivalent.
• Experience: 2+ years in maintenance or facilities management.
• Proficiency in HVAC, plumbing, electrical systems, carpentry, masonry, and small appliance repair.
• Understanding of health, safety, and building codes, plus ability to respond to inspections and surveys.
• Strong skills diagnosing maintenance problems and resolving issues within budget.
• Experience working in maintenance with property management, lodging, or Senior Living/Assisted Living/Memory Care a plus.
• Ability to direct and motivate teams, delegate tasks, and make staffing decisions .
• Exhibits excellent customer service to residents, families and prospects and promotes the community in a positive manner.
• Comfortable with computers and various software programs.
• Valid state driver’s license and clean driving record.

Benefit of working for us based on eligibility

• Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Parental Leave, Short-term & Long-term Disability
• Industry-leading PTO
• Paid Holidays
• 401k program; Including match
• Tuition reimbursement
• Bonus programs
• Employee Assistance Program (EAP)
• Employee/Resident Referral Bonuses