Surgical Certified Medical Assistant

Certified Medical Assistant (CMA) - Surgery & Outpatient Infusion Location: On-site at GMC | 202 Prospect Dr, Glendive, MT 59330 Employment Type: Full-Time, Non-Exempt, Hourly (bi-weekly pay) Schedule: Monday - Friday | 8:00AM – 5:00PM Glendive Medical Center | Glendive, Montana Are you a compassionate, detail-oriented Certified Medical Assistant looking to make a meaningful impact in patient care? Join the team at Glendive Medical Center (GMC) and play a vital role in supporting patients throughout their surgical and infusion care journey. As a Certified Medical Assistant (CMA) in our Surgery and Outpatient Infusion departments, you'll provide both clinical and administrative support while helping create a positive patient experience. This position offers a unique opportunity to work closely with nurses, providers, and interdisciplinary team members in a fast-paced, patient-centered environment. What You'll Do Clinical Support Prepare patients for surgical and infusion appointments by obtaining and documenting vital signs, height, and weight. Escort and room patients while ensuring comfort, privacy, and excellent customer service. Conduct post-operative follow-up calls and document patient responses in the electronic medical record. Assist with coordinating appointments, referrals, and treatment-related needs for infusion and chemotherapy patients. Verify that infusion and chemotherapy orders are current before scheduled appointments. Stock supplies, prepare patient care areas, and support efficient clinic operations. Serve as a communication liaison between patients, providers, and care teams. Patient Access & Administrative Support Welcome patients and visitors with professionalism and compassion. Register patients and maintain accurate demographic and insurance information. Verify insurance eligibility and authorization requirements. Schedule surgical, infusion, and follow-up appointments. Answer telephone calls, assist with patient inquiries, and route messages appropriately. Support referral coordination and other patient access functions. Environmental & Department Support Clean and prepare infusion booths and patient care spaces between patients. Follow infection prevention standards to maintain a safe and welcoming environment. Stock treatment areas and maintain organized workspaces. Dispose of waste and linens according to facility policies. Assist with regulatory, safety, and infection control compliance. Qualifications Required Certified Medical Assistant (CMA) certification from an accredited Medical Assisting program Current Basic Life Support (BLS) certification Preferred Knowledge of medical terminology Experience working with electronic health records (EHRs) Skills & Abilities Excellent communication and customer service skills Strong organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced healthcare environment Commitment to confidentiality, safety, and infection prevention standards Ability to work effectively as part of a multidisciplinary team Physical Requirements Ability to stand and walk for extended periods Frequent bending, reaching, pushing, and pulling Ability to lift and carry up to 25 pounds Ability to perform essential job functions with or without reasonable accommodation Work Environment This position works in a healthcare environment and may be exposed to: Communicable diseases and body fluids. Hazardous cleaning agents and toxic substances. Ionizing radiation. Pharmaceutical and medicinal preparations. Appropriate training and personal protective equipment will be provided. Benefits Overview Medical, dental, and vision insurance Employer-paid life insurance and disability coverage 401(k) with company match PTO, extended illness, and holiday pay Optional additional benefits Why Join Glendive Medical Center? At GMC, you'll be part of a dedicated healthcare team committed to providing exceptional care to patients across eastern Montana and western North Dakota. We foster a supportive workplace culture built on our SERVE values: Service, Excellence, Respect, Value, and Engagement. Here, you'll find meaningful work, opportunities for growth, and the chance to make a difference in the lives of our patients and community every day. Glendive Medical Center (GMC) conforms to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without any regard to race, color, religion, gender, national origin, disability status, protected veteran status, sexual orientation or gender identity, or any other characteristic protected by law. GMC promotes a drug and alcohol-free workplace. Offers of employment are contingent upon successfully passing pre-employment screenings. #J-18808-Ljbffr GLENDIVE MEDICAL CENTER