Learning Specialist

Location: 1949 Lynnhaven Pkwy, Virginia Beach, VA, 23453, United States Base Pay: $32,827.00 - $49,242.00 / Year Job Category: Trainer, Workforce Development Employee Type: Full Time Position Summary This position is responsible for the collaborative design, development and delivery of training to ensure associate competency and successful associate development. The Learning Specialist delivers classroom, virtual and on‑the‑job training and coaching across all development competency areas to achieve optimal learning among a diverse population. Essential Duties Design, develop and deliver learning experiences to meet job readiness and career development needs of both job‑seekers and Goodwill CCVA associates, including New Hire Orientation. Utilize non‑traditional and/or innovative approaches to deliver prepared training courses using standardized outlines, materials and methodologies, including classroom, on‑the‑job training, refresher training, and individual coaching sessions to improve performance and accomplish the goals of the organization. Measure progress and effectiveness of learning experiences to inform teaching strategies and practices to best meet diverse consumer needs. Conduct research to determine the most appropriate instructional materials based on audience. Partner with leadership across the organization to identify learning and development needs to support program needs and organizational goals that drive the mission forward. Lead learning projects to include but not limited to POS, Relationship Strategies, utilizing various forms of learning platforms, learning management systems, and associate development. Order and maintain instructional materials and an adequate inventory of supplies. Provide timely execution of data entry, analysis and reporting to inform program design, development and delivery. Measure progress and effectiveness of training through observation, testing and the utilization of non‑traditional and/or innovative approaches to accomplish training goals. Work with the Operations Manager, Learning & Development and Instructional Curriculum Designer to develop course content, outlines, training methodologies, effectiveness measures, facilitator guides, learner guides and multimedia visual aids. Create and recommend procedural improvements, ensuring initiatives align with organizational strategic plans. Create and coordinate training schedules with the hiring and training demands of the organization. Utilize learning management system and other methods, input associate training records in an accurate and timely manner. Equal Opportunity / Affi‑mative Action Statement Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. #J-18808-Ljbffr